Guest Services Department Supervisor

2 days ago


Barangaroo, Australia The Meat & Wine Co Full time

The Meat & Wine Co **Barangaroo** are looking for an experienced Restaurant & Reservations Supervisor to lead the Guest Services Department within our high volume and fast paced restaurant. Our Norwest restaurant forms part of a vibrant, passionate and dynamic national team. Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co has a unique atmosphere and ambiance which is dedicated to our African heritage whilst still having reference to Australian surroundings. Responsibilities of the role include: - Allocate and monitor all reservations and manage the door during service periods - Maximise seating times and allocations through multi tasking and great communication between the management team - Responsible for processing financial transactions and closing procedures as per company standard - Manage the function process end to end - exceptional communication skills both external and internal - Work alongside the management and kitchen team to deliver a high level of customer service - An understanding of up to date reservation systems and working with loyalty programs, vouchers and gift cards - Impeccable presentation, grooming and communication standards - Willingness to undergo further on the job training - Flexible availability over a 7-day rotating roster, including nights, weekends and public holidays You will be rewarded with: - A training program dedicated to developing our team and giving them the best opportunities to succeed - Potential career progression with a national company - Support from an experienced dedicated team We are looking for the exceptional applicants who are passionate about the hospitality industry and values being part of a supportive team. If you feel you are suitable for this role, please click "Apply" **Salary**: $65,000.00 - $75,000.00 per hour **Benefits**: - Employee discount - Referral program Schedule: - Rotating roster Supplementary Pay: - Overtime pay - Penalty rates - Tips Application Question(s): - Salary expectation? - Which reservation systems do you have experience using? **Experience**: - Host Supervisor: 1 year (required) Work Authorisation: - Australia (required)



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