Credit Officer

Posted Date: 5 Dec 2024- Location: Guildford, WA, AUAre you ready to take on an exciting role where you can make a significant impact on our financial success? We are looking for a dedicated **Credit Officer** to manage our debtors ledger and ensure we maximise cash receivables while supporting sales opportunities.

**Location**:South Guildford, WA

**Roster**:Monday - Friday, 8.5-hour days

**Type**:12 month fixed-term contract

**Key Responsibilities**:

- Full management of assigned debtors ledger, including collections, allocation, dispute management, and reconciliation.
- Achieve days sales outstanding (DSO), aged debt profile, and doubtful debt goals.
- Effectively manage key accounts and make decisions on customer trading status, debt collection strategy, and order approval within credit policy.
- Efficiently manage the Credit Limit Exceed report.
- Handle disputed invoices and collaborate with internal stakeholders to ensure cash collections and customer satisfaction.
- Timely and accurate allocation of customer payments and account reconciliation.
- Identify high-risk customers and implement appropriate mitigation measures with the Credit Supervisor.
- Seek opportunities to improve processes and activities.
- Manage incoming customer queries across all channels promptly.

**Requirements**:

- Proven credit expertise and a can-do attitude.
- Exceptional organisational skills for managing tasks in demanding environments.
- Effective cash collection experience.
- Proficiency in meticulous account reconciliation.
- Ability to meet personal and team objectives.
- Strong communication and negotiation skills with diverse stakeholders.
- Proficiency in Excel, including basic formulas.
- Problem-solving skills with stakeholder influence.
- Familiarity with ERP software like SAP is highly advantageous.

**What we offer**:

- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Free and secure on-site parking
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Discounted health insurance, income protection insurance, and salary sacrifice options

**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality._
- Job#3341_