Guest Service Agent

5 days ago

Toowoomba, Australia MINOR Hotels Full time

Oaks Toowoomba Hotel are looking for enthusiastic and professional casual Guest Service Agents to join the Front Office Team.

Hourly Rate: $28.46 per hour (Mon to Fri) + weekend penalties

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence.

Responsibilities include:

- Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
- Meeting guests and customers when they arrive and ensure they are settled in their rooms.
- Maintaining professional, open and honest communication to assist guests and make accurate bookings.
- Professional presentation and communication skills
- Ensuring that all daily tasks are completed accurately and in a timely manner
- Completing daily administration duties.
- Resolve & respond to guest complaints in a timely and professional manner
- Maintain accurate guest accounts and assist with daily reporting
- Providing guests with local information on attractions and events

**Qualifications**:
**To be successful in this role you will require the following skills and experience**:

- Experience in high level customer service and guest services
- Effective communication skills both written and verbal
- A passion for delivering exceptional, pro-active customer service
- A welcoming personality and an unwavering positive attitude

**Additional Information**:
Join our positive and vibrant team and be rewarded with these team benefits:

- A competitive salary or competitive remuneration package
- Professional induction and ongoing development training.
- 50% discounted rates throughout the Australia and New Zealand portfolio, as well as discounted rates throughout the Minor Hotels Group.
- Health & Well Being programs
- Reward Recognition programs, and more

  • Guest Service Agent

    5 days ago

    Toowoomba, Australia Oaks Hotels Full time

    Company Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of...

  • Guest Service Agent

    2 weeks ago

    Toowoomba, Australia Oaks Hotels Full time

    Company Description Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous...

  • Guest Services Attendant

    1 day ago

    Toowoomba, Australia ALH Hotels Full time

    About the Role **Guest Services Attendant | Federal Hotel | Dream big with us!** In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story. Do you have a passion for hospitality and...

  • Part Time Data Entry Agent

    4 weeks ago

    Toowoomba, Queensland, Australia USASJB Part time

    Make cash at Home by Participating in Studies - Data Entry - Customer Service Rep - Part-timeWe are looking for individuals across the country to take part in paid surveys - Apply ASAPWe offer you the chance to gain extra income from home (remotely) and also to decide your own participation schedule. At this task, you will be doing different tasks such as...

  • Operations Support Agent

    2 weeks ago

    Toowoomba, Australia TNT Express Full time

    **The Company** FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the world’s top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories. As TNT and FedEx officially...

  • Rdas Data Collection Agent

    2 weeks ago

    Toowoomba, Australia CROSSMARK Full time

    We are currently searching for a motivated and enthusiastic person to join our dedicated national team, collecting data within the grocery industry. - Casual role working approx 8 hours per week with opportunity to flex up! - Flexible and autonomous role with plenty of support from a national team - Opportunity to represent Australia's largest retail data...

  • Service Advisor

    1 day ago

    Toowoomba Regional, Australia Eagers Automotive Full time $60,000 - $80,000 per year

    The Company Toowoomba Automotive is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.  About the...

  • Sales Support Officer Re

    2 weeks ago

    Toowoomba, Queensland, Australia Elders Full time

    About The Role We are seeking a Sales Support Officer to join the Elders Rural Real Estate team on a full-time, permanent basis.Joining the State team, you will be joining a team with a successful history in rural real estate sales for over 40 years.In this role, you will be supporting a variety of Rural Sales Representatives across Queensland.This is a...

  • Sales Support Officer Re

    6 days ago

    Toowoomba, Australia Elders Full time

    About the role We are seeking a Sales Support Officer to join the Elders Rural Real Estate team on a full-time, permanent basis. Joining the State team, you will be joining a team with a successful history in rural real estate sales for over 40 years. In this role, you will be supporting a variety of Rural Sales Representatives across Queensland. This is a...

  • Only 24h Left: Sales Support Officer RE

    4 weeks ago

    Toowoomba, Queensland, Australia Elders Rural Services Australia Limited Full time

    We are seeking a Sales Support Officer to join the Elders Rural Real Estate team on a full-time, permanent basis. Joining the State team, you will be joining a team with a successful history in rural real estate sales for over 40 years. In this role, you will be supporting a variety of Rural Sales Representatives across Queensland.This is a varied role that...