Service Team Leader

2 weeks ago

Brisbane, Australia Austcorp Executive Full time

Competitive salary package depending on level of experience.
- Strong pipeline of projects
- Exposure to various sectors with a well established company.

The role of Service Team Leader will provide professional leadership and support to all internal/external stakeholders. To lead a team of valve and instruments technicians adhering to QA and safety procedures both onsite and within our workshop.

**Responsibilities**:

- Management of our QLD-based Service personnel across all aspects of the clients Product Assembly, Testing and Repair.
- Show and install a high-level Health and Safety, Quantity Control adhering to Policies and Procedures.
- Regulator and Control Valve Assembly and Testing, as well as Overhaul and Repair.
- Pressure Instrument and Temperature Instrument Calibration, Testing and Repair.
- Safety Valve Assembly and Testing, as well as Overhaul and Repair.
- Level Instrument Calibration, Testing and Repair.
- Field testing and overhaul of safety Relief Valves.
- Field Service Work for all of our Products and management of all Service Reports.
- Project Documentation, including Test Reports, alongside any other responsibilities that may be entrusted to you throughout site service work or day to workshop activities.
- Provide a high level of technical support to external customers.
- Identify opportunities maximising revenue of service, spare parts and replacement valves and instruments.
- Promote products maximising sale opportunities in-turn growing the business.
- Maintain professional and friendly relationship between external and internal stakeholder.
- Provide accurate and timely responses in a professional manner;
- Liaise with all stakeholders in coordination of valves and instrumentation servicing.
- Reporting to management the status of the project, work based on the priority, and manufacturing lead time for the Product to external customers.
- Ensuring commercial and technical correctness in compliance to standards & guidelines.
- Assist all staff to bring a harmonious and transparent working environment.
- Perform other related duties as nominated by Management.

**Job Requirements**:

- Possessing a strong knowledge of Valves and Instruments.
- being competence in fault finding and problem resolution with the ability demonstrate understanding of our clienteles’ requirements and needs.
- Experience as an Instrument technician, Service Technician within the valve and instrument industry.
- Have the ability to travel interstate or internationally for training and/or field work.

**What's in it for you**:

- $110k to $120k Salary plus Vehicle Plus Super.
- Exposure to a range of services and sectors.
- Strong pipeline of continuous work.
- Career progression

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