Retail Store Manager

1 day ago

Melbourne, Australia Jot Bikes Full time

**About the Job**

**Role**:
We are looking for an experienced retail store manager to manage the operations of one of our electric bike retail stores. Duties include leading the sale of electric bikes and accessories, onboarding customers onto electric bike subscriptions, restocking, merchandising, and rostering. The goal is to provide high-class customer service and to continue Jot’s growth through sales and operations maximization.

**Responsibilities**:

- Be the leader of an electric bike store and report directly to the senior leadership team.
- Own customer interactions including onboarding, servicing, and off-boarding in your city.
- Customer service and sales training of our retail assistants.
- Recruit and oversee staff such as mechanics and retail assistants.
- Work closely with colleagues across Australia to ensure consistent execution of the various aspects required for successful market growth and operation.
- Communicate updates and learnings to the organization.
- Plan and execute strategic projects.

**Requirements**:

- Proven work experience as a Senior Sales Representative, Store Manager, or similar role.
- Familiarity with consumer behavior principles, you’re a cool and calm operator; diffusing heated situations and turning irate customers into Jot promoters is your cup of tea.
- Track record of achieving sales targets.
- Excellent communication skills, capable of building trusting relationships.
- Flexibility to work various shift patterns.
- Interest and knowledge in mobility, micro-mobility, or e-bikes.
- You’re willing and enthusiastic about selling our product to potential riders.
- You’re a patient teacher and have a passion for empowering others.
- You’re able to quickly and efficiently problem-solve and troubleshoot - if you don’t know the answer, you know where to look and who to ask.
- Strong organization skills and the ability to multi-task are key.
- Can build “stuff” - approaches, processes, tools, and change methodologies.
- Inquisitive - infectiously curious, thoughtful, and happy to question the status quo.
- Has fun and enjoys working in a collaborative environment.

**Why Jot**:

- Local Aussie startup in hyper-growth mode. Since starting in a tin shed in 2019, Jot has rapidly grown across Australia with locations in Sydney, Melbourne, Brisbane, and Parramatta.
- Work with industry-leading partners such as Uber Eats to electrify mobility.
- Be on the ground floor of this rocket ship as part of a small distributed team.
- We are Australia’s highest-rated electric bike company with 1000s of happy customers.

  • Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia Frontline Retail Melbourne Full time $80,000 - $90,000 per year

    About the CompanyJoin an established, high‑end apparel retailer with a strong presence in Hawthorn. As a flagship location, their store is central to the region, surrounded by a loyal clientele. They pride ourselves on a collaborative, values-driven culture that rewards stability and leadership.About the RoleWe're seeking a flagship Store Manager to lead...

  • Store Product Specialist

    2 weeks ago

    Melbourne, Australia D1 Store Full time

    At D1, we are all about collaboration, recognition, flexibility and growth. We embrace the wide range of talents of our team and are committed to supporting their development, diversifying the working environment and furthering their careers with new job opportunities from the stores to the office. - ** Growth & Opportunities**: - As one of the fastest...

  • Store Product Specialist

    3 days ago

    Melbourne, Australia D1 Store Full time

    Fulltime and Casual - Melbourne, Sydney, Brisbane and Perth With the re-opening of all our states and stores, we're looking to add additional team members to join our team to help facilitate in-store sales with the opportunity to enter management roles. Your responsibilities will involve phone calls, store sales, stock take, cash and technical support....

  • Store Manager Highpoint

    2 weeks ago

    Melbourne, Australia Retail Career Consulting Full time

    Store Management Melbourne Permanent $50k - $100k **The Client** Established in 2009, our client is the leading Australian women’s fashion footwear & accessory brand. Encompassing all things sexy, feminine & on-trend, the business has expanded to a go-to location for all things footwear & accessories. Travelling to international destinations, the...

  • Store Manager

    7 days ago

    Melbourne, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team as the **Store Manager** for our **Samsung **store in Highpoint**.** **Who Are We?** - Retail Prodigy Group_...

  • Store Manager

    7 days ago

    Melbourne, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team as the **Store Manager** for our **Samsung **store in **Doncaster, VIC.** **Who Are We?** - Retail Prodigy...

  • Store Manager

    7 days ago

    Melbourne, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team as the **Store Manager** for our **NIKE **store in **Emporium, VIC.** **Who Are We?** - Retail Prodigy Group_...

  • Store Product Specialist

    1 week ago

    Melbourne, Australia D1 Store Full time

    **Fulltime and Casual - Melbourne, Sydney, Brisbane and Perth**: **About the Role** With the re-opening of all our states and stores, we're looking to add additional team members to join our team to help facilitate in-store sales with the opportunity to enter management roles. Your responsibilities will involve phone calls, store sales, stock take, cash...

  • Retail Store Manager

    7 days ago

    Melbourne, Australia Nudie Glow Full time

    **ABOUT US** Nudie Glow is one of Australia’s leading K-beauty retailers, with a mission to make everyone feel more confident in their own (glowing) skin. We’ve been operating purely online for the last 8 years, and we are now ready to open our first Brick-and-Mortar store! We are looking for an experienced Retail Store Manager to join our team and be...

  • Manager, Retail Store

    2 weeks ago

    Melbourne, Australia Crocs Full time

    **Manager, Retail Store**: - Requisition ID: 7081 - Job Location(s): Melbourne, VIC, AU, 3004 - Time in Office: Onsite **Overview**: The Retail Store Manager will report to the Retail Operations Manager. Their primary role is to maximise the store’s sales through exceptional team leadership, execution of the brands retail sales strategies, daily...