Consultant I

2 weeks ago

Burwood East, Australia SPS COMMERCE Full time

Description:
Job Summary: The Consultant I works among a team of professionals responsible for developing standardized solutions for our customers. This role will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, the Consultant I will also manage escalated events as appropriate.

Essential Responsibilities / Duties
- Install, upgrade, test, and configure systems as part of completing implementation project.
- Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
- Inform customer and other stakeholders of project progress
- Perform post-sale initial technical implementation of technology products
- Conduct tasks and assignments as directed
- Work under moderate supervision with some latitude for independent judgment
- Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved

Minimum Requirements
- Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience.
- Excellent communication skills
- Strong analytical, problem solving and troubleshooting skills.

Preferred Experience
- Excellent organizational skills and ability to manage multiple projects concurrently
- Ability to apply, test, and re-configure data rules to produce desired results
- A balanced mix of skills: driver and facilitator, tactical leader and doer

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