Concierge

2 weeks ago

South Sydney, Australia Lendlease Full time

Grow your career at Keyton
- With more than 76+ villages and 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia’s leading owners and operators of retirement living communities.
- Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we’re committed to creating caring and fun-filled retirement communities.
- Join us in this exciting period of change, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.
- The Role
- Aroona by Ardency is a premium retirement resort located in Yowie Bay that offers a unique retirement experience which combines the very best in independent living with the premium amenities you would expect from a boutique hotel.
- We have an exciting opportunity for a Concierge to join our dynamic team on a casual basis.
- Reporting to the Resort Manager, you will be tasked undertaking a variety of concierge duties and responsibilities including:
- Providing a high level of customer service to the residents and guests of Aroona Ardency-
- Responding to resident and guest enquiries and requests-
- Delivery of resident packages and room service meal-
- Driving Resort Vehicle during some shifts (Class C)-
- Set up and pack down of resident activities-
- Assisting with production of weekly newsletter and monthly journals-
- General administrative tasks-
- Contractor management including inductions-
- Assisting the restaurant team when required-
- Ensuring that a premium level of customer service is provided to our residents in every interaction.- There will be opportunities to pick up additional shifts with our Concierge or Restaurant team through the week. People with the flexibility to work varied shifts throughout the week are encouraged to apply.
- About You- Proficient skills in Microsoft Office & Outlook-
- Excellent communication and organisational skills-
- Be extremely well presented and reliable-
- Have a passionate and customer
- focused approach with a can-do and proactive attitude-
- Hold a valid drivers’ licence (Class C)-
- To have a current First Aid and CPR certificates, or be willing to obtain (Not Essential)-
- Have RSA and Barista skills, ideal but not essential (Not Essential)- Benefits- Working with a supportive, professional and fun team-
- Training provided-
- Health & wellbeing program-
- Access to excellent company benefits & discounts- Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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