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Systems Support Coordinator

3 weeks ago

Canberra, Australia Australian Government Solicitor Full time

Non-ongoing/ongoing
- Full-time Canberra based role
- Collaborative team and varied work

An opportunity exists for a Systems Support Coordinator to join the AGS Client Services team. Our cohesive and dynamic team is integral to the delivery of AGS's market development and client service strategy. The Systems Support Coordinator plays an important role in supporting and maintaining AGS's client engagement platforms and systems.

**About us**
Australian Government Solicitor (AGS) is the Australian Government's central legal practice and part of the Attorney-General's Department. AGS helps Commonwealth clients to manage legal issues, navigate new challenges and find solutions which deliver the best outcomes for Australia. We are a self-funded legal practice and compete for our work with corporate law firms.

**AGS is unique.** AGS is dedicated to the national interest and is a trusted advisor to Government.

**AGS is innovative.** Drawing on an exceptional depth of experience and expertise, we assist the Australian Government in the development and implementation of solutions to legal issues that have national importance.

**AGS is diverse.** With offices in every capital city and a team of 650 staff, including 370 lawyers, we work in more than 40 different areas of law related to government.

**About the role**
As a Systems Support Coordinator, you will have an integral role in supporting AGS client engagement platforms and systems. The role will report to the Web Manager (APS 6) who reports directly to the Director Marketing (Executive Level 2).

As a highly motivated team player you will have the opportunity to make immediate contributions to the work we do. This will include assisting with:

- management of CRM data
- development of surveys and collating results
- analytics and reporting on surveys and CRM
- maintaining currency of AGS's website
- enhancing AGS's website
- maintaining currency of the AGS Toolbox (intranet) site.

You will work with a community of professionals dedicated to the national interest. You will work collaboratively in an inclusive environment where everyone's contribution is valued, and success is rewarded. We offer our employees competitive remuneration packages, including 15.4% superannuation.

AGS is a supportive organisation which embraces diversity. We understand that work is only part of your life and while our workplace can be demanding at times, we can provide access to flexible working options and wellbeing benefits to support your needs throughout your career.

For further information about the requirements of the role please refer to the role description available below.

**To apply**

**Further enquiries**
Further information can be obtained by contacting Dior Morales, Director Marketing on 02 6253 7570 or Natalie Lightfoot, Human Resources Business Partner on 02 6253 7529.