Team Member, Payments Team

3 days ago

Parramatta, Australia Westpac Group Full time

**How will I Help?**
As a Team Member in the Payments Service Operations (PSO) unit, you will be responsible for assisting our internal and external customers across a number of customer segments supporting International payments and investigations. This role includes the investigation of Day 2 outstanding items across the PSO business which includes being the central source of information for all International payments that have been sent or received which require investigation for multiple reasons.

The Team Member will be skilled in both product knowledge and SWIFT formatting, as well as have the ability to use the various systems which support Payment processing, investigations and customer service across the Westpac group.

There is also servicing component within this role which consists of inbound and outbound calls for both internal and external customers as well as managing customer complaints in line with the Westpac group standards.

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure.

**What do I need?**

Previous experience within the International and Domestic payments and Investigations sector will be highly regarded.

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants._

  • Team Member, Payments Team

    22 hours ago

    Parramatta, Australia Westpac Full time

    **Permanent - Full Time**: - **Parramatta, NSW**: - **Hybrid - In Office at Parramatta & WFH** **How will I help?** As a team member Investigations within the Payment Service and Operations team (PSO), you will be responsible for assisting our internal and external customers across a number of customer segments supporting International Payments and...

  • Team Member

    22 hours ago

    Parramatta, Australia Westpac Full time

    **Team Member, Payment Service and Operations - 46309** - **Full time | Permanent**: - **Parramatta Location** **How will I help** As a Team Member in Payments Service and Operations (PSO) you will assist our internal and external customers across a number of customer segments supporting International payments and investigations. This role will also...

  • Team Member

    6 days ago

    Parramatta, Australia Westpac Group Full time

    Create your best future at Westpac as a **Team Member**. **What’s the role?** As the Team Member in Payments, your new role will focus on supporting our internal and external customers with international payments and investigations. **Responsibilities include**: - Investigating outstanding items, including international payments that have been sent or...

  • Team Member

    1 week ago

    Parramatta, Australia Westpac Group Full time

    **Team Member: PSO - 51508** - Location: Sydney - Monday - Friday (9am -6pm)/(11:30am - 8:30pm) **How will I help?** The role of Team Member, PSO exists to assist our internal and external customers across a number of customer segments supporting International payments and investigations. You will need to be skilled in both product knowledge and SWIFT...

  • Team Member

    6 days ago

    Parramatta, Australia Westpac Group Full time

    Permanent full - time position - Paramatta location Hybrid working model - 3 days in the office/ 2 days WFH **How will I help?** As the Team Member in Payments, your new role will focus on supporting our internal and external customers with international payments and investigations. Responsibilities include: - Investigating outstanding items, including...

  • Team Member

    7 days ago

    Parramatta, Australia Westpac Group Full time

    **Team Member** **Location - **Parramatta, NSW **How will I Help?** Westpac Group is made up of Australia’s most recognised financial services brands, including Westpac, St George, Bank of Melbourne, BankSA, BT Financial Group and RAMS. When you join Westpac Group, you will become part of one team striving to reach our vision to be one of the world’s...

  • Team Member

    3 days ago

    Parramatta, Australia Westpac Group Full time

    **Team Member - 30521** **Max-Term Contract** **Location - **Parramatta, NSW **How will I Help?** Westpac Group is made up of Australia’s most recognised financial services brands, including Westpac, St George, Bank of Melbourne, BankSA, BT Financial Group and RAMS. When you join Westpac Group, you will become part of one team striving to reach our...

  • Team Member

    5 days ago

    Parramatta, Australia Westpac Full time

    **Max Term role**: - **Location - Parramatta, SYD** **How will I help?** Westpac Group is made up of Australia’s most recognised financial services brands, including Westpac, St George, Bank of Melbourne, BankSA, BT Financial Group and RAMS. When you join Westpac Group, you will become part of one team striving to reach our vision to be one of the...

  • Team Member

    21 hours ago

    Parramatta, Australia Mad toppings Parramatta Full time

    **Pizza Maker/All Rounder responsibilities**: - Preparing a variety of pizzas and other food items. - Preparing Juices, Smoothies, Shakes etc. - Hygiene and food safety. - General cleaning duties. - Taking orders - Opening & Closing Shift Responsibilities. **Additional responsibilities (if required)**: - Meet & greet customers on the phone and in...

  • Team Member

    1 week ago

    Parramatta, Australia Grill'd Full time

    **Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 160 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in Parramatta, Baulkham Hills, Blacktown, Wetherill Park, Penrith and Rouse...