Control Room Security Officer Robina Town Centre

4 days ago

Gold Coast, Australia Trident Administrative Services Full time

Full-time permanent role - 4 on 4 off rotating roster
- Training, uniforms, and career development provided
- Operate and monitor CCTV, alarms & access control systems

**Control Room Security Officer - Robina Town Centre**

Trident Services Australia is seeking experienced and licensed Control Room Security Officers to join our team at Robina Town Centre. This is a full-time role working a 4 on, 4 off rotating roster.
As a Control Room Officer, you'll play a critical role in monitoring and managing safety and security operations, ensuring the wellbeing of retailers, customers, and staff across the centre.

**What you'll be doing**:

- Operating and monitoring CCTV, access control, and communication systems
- Coordinating and supporting security teams during incidents and emergencies
- Responding to alarms and dispatching resources appropriately
- Assisting with incident reporting, risk monitoring, and safety compliance
- Providing clear communication to centre management and emergency services
- Supporting retail centre operations and emergency response procedures

**What you'll need**:

- Current QLD Security Licence (with **Monitoring** and** Crowd Control** functions)
- Current First Aid and CPR Certificates
- Strong communication and decision-making skills
- Previous experience in a control room environment (retail or corporate highly regarded)
- Ability to work a 4 on, 4 off rotating roster across days and nights
- High standard of personal presentation and professional conduct

**Why join Trident?**
- Stable, ongoing employment at a major retail centre
- Be part of a supportive and inclusive team culture
- Work with a nationally recognised leader in integrated services
- Uniforms provided
- Ongoing training and professional development

Trident Services is a proudly Australian-owned company providing professional security services across retail, commercial, and public spaces. Known for combining safety with exceptional customer service, Trident delivers tailored solutions through trained officers, innovative technology, and a strong focus on safety and compliance.
Trident is an equal opportunity employer.

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