Employment Relations Operations Lead

6 days ago

Strathpine, Australia Super Retail Group Full time

**Work options**: Hybrid

Shape and deliver Employment Relations practices, projects, and processes that ensure consistency, compliance, and continuous improvement across the business.

**What You’ll Be Doing**
- ** Stay Ahead of the Game -** Monitor changes in workplace laws and industry best practice, ensuring ER practices remain compliant and future-ready
- ** Uplift leader capability** - You’ll go beyond the training. You'll build relationships with our leaders, understanding their unique needs and challenges. You’ll create sessions will be engaging and insightful, taking complex technical information and turning it into practical, everyday skills our leaders can confidently apply.
- ** Lead Projects & Initiatives** - Plan and deliver change initiatives, including forward-looking roadmaps and continuous improvement projects
- ** Manage ER Content & Resources** - Oversee templates, knowledge bases, and documentation to ensure accuracy, accessibility, and compliance
- ** Drive Reporting & Audit Excellence** - Maintain accurate data, support audits, and deliver insights that inform decision-making and improve outcomes
- ** Champion Continuous Improvement** - Streamline processes, enhance operational systems, and implement sustainable ways of working
- ** Support Case Management** - Guide complex case handling, investigations, and resolutions with fairness, consistency, and procedural integrity

**What You’ll Bring**
- ** ER Operations Expertise** - Strong understanding of Australian and New Zealand employment legislation and ER practices
- ** Project & Process Mastery** - Proven experience managing projects, resources, and operational workflows
- ** Analytical & Solutions-Focused** - Ability to interpret data, identify trends, and recommend actionable improvements
- ** Attention to Detail** - High standards in documentation, compliance, and content management
- ** Influential Communication** - Skilled in explaining complex concepts and engaging stakeholders across all levels

**Why Join Us?**
- Lead the design and delivery of impactful ER practices in a dynamic, fast-paced retail environment
- Work with innovative systems and processes to support a best-in-class employee experience
- Contribute to continuous improvement initiatives that shape how ER operates across the business
- Join a collaborative, forward-thinking People & Safety team that values expertise and impact

**_ Our Culture of Inclusion:_**_ Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience._

Video

  • Employment Relations Case Manager

    2 weeks ago

    Strathpine, Queensland, Australia Super Retail Group Full time $100,000 - $120,000 per year

    The Opportunity…As an Employee Relations Case Manager, you'll be the trusted partner and coach to our People Leaders, providing timely, pragmatic, and solutions-focused advice on a range of employment and conduct matters. You'll guide leaders through case management, and build their confidence in applying HR policies and processes.You'll be part of a...

  • Disability Employment Consultant

    6 days ago

    Strathpine, Australia APM Employment Services Full time

    **Company Description** **Why join APM?** APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our...

  • Make An Impact Every Day

    3 hours ago

    Strathpine, Australia Super Retail Group Full time

    **About the Role**: We're on the lookout for an Employment Relations Advisor to play a critical role in supporting our people leaders across the business - from stores to distribution centres and customer care - helping drive consistent, fair and proactive people practices. **What you’ll be doing**:You’ll be a trusted advisor, working closely with...

  • Make an Impact Where It Matters – Employment Relations Case Manager

    2 weeks ago

    Strathpine, Australia Super Retail Group Full time

    Overview The Opportunity…As an Employee Relations Case Manager, you’ll be the trusted partner and coach to our People Leaders, providing timely, pragmatic, and solutions-focused advice on a range of employment and conduct matters. You’ll guide leaders through case management and build their confidence in applying HR policies and processes. You’ll be...

  • Make an Impact Where It Matters – Employment Relations Case Manager

    2 weeks ago

    Strathpine QLD, Australia Super Retail Group Full time $60,000 - $90,000 per year

    Work options: HybridThe primary objective of the Workplace Relations team is to manage employment related risks in order to create and maintain a compliance focused environment where our team members enjoy the benefits and entitlements of their employment with Super Retail Group, and the Group maintains limited liability in employment related matters. The...

  • Make an Impact Where It Matters – Employment Relations Case Manager

    2 days ago

    Strathpine, QLD, Australia Super Retail Group Full time $60,000 - $90,000 per year

    The Opportunity…As an Employee Relations Case Manager, you'll be the trusted partner and coach to our People Leaders, providing timely, pragmatic, and solutions-focused advice on a range of employment and conduct matters. You'll guide leaders through case management and build their confidence in applying HR policies and processes.You'll be part of a...

  • Employment Consultant

    3 hours ago

    Strathpine, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our...

  • Disability Employment Consultant

    2 weeks ago

    Strathpine, Australia APM Full time

    **Why join APM?** APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Workforce Australia Employment Consultant

    2 weeks ago

    Strathpine, Australia APM Full time

    **Why join APM?** APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Workforce Australia Employment Consultant

    4 days ago

    Strathpine, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our **Strathpine **site**. **We lift people up,...