Graduate, Compliance and Enforcement

**Graduate, Compliance and Enforcement** **-** **(**2400966**)**
- A position that’s professionally rewarding | Commencing January 2025
- Access to Mentoring, Coaching and Industry Expertise
- 2-year fixed term opportunity, requests for part-time hours considered.

**About the Opportunity**

As part of the Customer & Marketing Program, the Graduate, Compliance & Enforcement will learn and develop on the job, and through the development program will make a tangible contribution to their team and CoA more broadly.

You will support and assist the Enforcement Officer in managing all parking, compliance and health enforcement and prosecution activities. You will also coordinate, monitor and deliver administrative tasks associated with parking expiations and other customer records.

Some of the things you’ll see yourself doing with us are:

- Working closely with the customer centre team to ensure timely and accurate processing of all related parking administration functions.
- Liaising with internal and external customers to resolve queries.
- Supporting Enforcement Officers with managing parking compliance and health expiation notices referred to external governing bodies.

**Why Our Graduate Program?**

Our graduate program gives you a great opportunity to start building your career, while having our genuine impact on our City and our communities. As a capital city council, we have wide-ranging responsibilities, so you’ll be exposed to many different industries. This includes everything from community wellbeing to urban planning, events to infrastructure, lifestyle experiences to heritage, economic development to climate action, corporate services and many more.

Apart from gaining valuable insight into what makes our community unique, are entitled to a wide range of benefits such as:

- Flexible work arrangements
- A range of health & wellbeing offerings
- On-site gym and chill-out areas
- Social Club events where you get to connect with other colleagues

Specific to the graduate program, you will also have access to:

- **Mentorship**: You'll be partnered with a City of Adelaide leader who will provide guidance and support throughout your first year.
- **Development**: Approximately 40 hours of professional development over two years, including participation in the City Leaders program and a collaborative group project with other graduates.
- **Regular check-ins**: You’ll have regular 1:1 conversation with your leader to ensure ongoing support, goal setting, wellbeing checks and guidance.
- **Hone your skills**: Opportunities to develop a broad range of transferable skills relevant to various government roles federal, state and local.
- **Networking opportunities**:within the City Council and the broader government sector.

**About You**

To be successful in this role you will have:

- Graduated within approximately the last year or are expecting to graduate within approximately the next 6 months, with a degree in Legal Services or related field.
- Understanding of the customer service environment in delivering a high level of customer satisfaction.
- Demonstrated ability to plan and operate efficiently under pressure to complete work.
- Skilled in communication and being able to present effectively both orally and written.
- Strong organisational skills, the ability to successfully manage competing priorities, maintain attention to detail and meet deadlines.
- A commitment to ongoing professional development, continuous learning, and to building your career.

**About Us**

Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city

To find out how a role with City of Adelaide impacts the community, please watch this video here.

The Customer and Marketing Team supports extraordinary customer experiences, celebrates our city through the delivery of creative and digital services, and enhances our reputation by promoting our achievements and initiatives.

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

**For Further Enquiries & How to Apply**

All enquiries regarding this position will remain private and confidential and can be directed to Anh Le on 08 8203 7931 on Monday to Wednesdays, or Robert Donoghue on 08 8203 7541 on Thursdays to Fr