Ndis Delivery Consultant

3 days ago

South Melbourne, Australia HCPA Full time

Seeking an expert in NDIS service provision
- $90k p/a + super + commissions + hybrid
- Enjoy HCPA's unmatched work culture
- “Making all forms of healthcare as accessible as water.”_

**About the Role**:
Join our energetic team at Healthcare Providers Association in South Melbourne

We’re looking for someone who is an expert in NDIS service provision, and has the ability to support our clients through the process of establishing an NDIS business.

As a Delivery Consultant, your mission is to create 'customers for life' by ensuring continued customer engagement and satisfaction beyond the initial sale. This role kicks in immediately after the Business Development Manager (BDM) completes a sale, making you the primary point of contact between the customer and HCPA for the entirety of their journey with us.

**Key Responsibilities**:

- Supporting clients through the full registration process to become a NDIS provider.
- Building and maintaining _“customer for life” _relationships by providing on-going tailored consulting solutions.
- Successfully identifying life cycle stage/grading of each client.
- Upsell product packages and sell service offerings.
- Consistently deliver on targets and KPIs relating to customer experience, quality, retention, responsiveness, sales, and call management.
- Building strong rapport and confidently assist clients through issues/queries, being solutions based focused.
- Assist in maintaining and growing our large accounts and supporting our clients to commercialise their business when required.

**What We Look For**:

- Strong business acumen within the NDIS service provision space.
- Experience in dealing and presenting issues and customer facing experience in a services capacity.
- Excellent communication skills.
- High level of organisation and prioritisation skills with the ability to multitask.
- Ability to develop and maintain positive relationships, and work with others in a team environment to achieve team and individual goals.
- Experience in identifying and implementing client support, transition, and or project process improvements.
- Ability to exercise independent judgement, demonstrating initiative and pro-activity towards achieving business challenges and goals.
- Ability to manage and achieve goals and targets.

**What We Offer**:

- $90k p/a + super + commissions.
- Hybrid role
- 5% additional leave loading, when taken at HCPA for work/life balance.
- Staff incentives (cash bonuses, prizes, games, and more)
- Lunch provided one day a week in the office.
- Work culture celebrations.
- Monthly team bonding nights.
- A supportive and collaborative team environment.
- Opportunity for career growth and progression within rapidly growing organisation.

If this resonates with you, we are eager to connect.
- HCPA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note only successful applicants will be contacted._

  • Ndis Sales Consultant

    3 days ago

    South Melbourne, Australia TPH Corporation Full time

    __ Job Title**: NDIS Sales Consultant** Division/Business Unit/Team**: Sales and Marketing** Reporting to (job title)**: Director** Location**: Melbourne** - ***_ We are seeking a highly motivated and results-driven NDIS Sales Consultant to join our team. - **KEY RESPONSIBILITIES**_ - Develop and maintain strong relationships with clients through...

  • Ndis Business Consultant

    1 week ago

    Melbourne, Australia National Consultants Full time

    **About Us** National Consultants is a business consulting firm that provides NDIS business services and business consulting to organisations in need of guidance. **The Opportunity** National Consultants is looking for an experienced business consultant that has a history in the NDIS field. **The Role** This position fosters positive relationships with...

  • Ndis Business Consultant

    3 days ago

    Melbourne, Australia National Consultants Full time

    **About Us** National Consultants is a business consulting firm that provides NDIS business services and business consulting to organisations in need of guidance. **The Opportunity** National Consultants is looking for an experienced business consultant that has a history in the NDIS field. **The Role** This position fosters positive relationships with...

  • Niddrie Ndis Admin Support Worker

    2 weeks ago

    Melbourne, Victoria, Australia Ndis Support Worker Full time

    **Job Advertisement: Part-Time/Casual NDIS Office Administrator**Are you passionate about making a difference in the lives of people with disabilities? Do you have excellent organizational and communication skills? Join our dynamic team as a **Part-Time or Casual NDIS Office Administrator** and help us deliver high-quality support services to our NDIS...

  • NDIS Employment Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Empowering Brighter Futures Pty Ltd Full time

    Overview5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Empowering Brighter Futures Pty LtdNote: This description consolidates the role content and removes unrelated site navigation text and timestamps.Company DescriptionEmpowering Brighter Futures Pty Ltd provides...

  • NDIS Employment Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Empowering Brighter Futures Pty Ltd Full time

    Overview5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Empowering Brighter Futures Pty LtdNote: This description consolidates the role content and removes unrelated site navigation text and timestamps.Company DescriptionEmpowering Brighter Futures Pty Ltd provides...

  • Ndis Employment Consultant

    6 days ago

    Melbourne, Victoria, Australia Empowering Brighter Futures Full time

    At Empowering Brighter Futures Pty Ltd, we provide individualised and tailored Employment Support to NDIS Participants across Victoria.Our comprehensive support focuses on various aspects of employment, including but not limited to delivery of Employability Skills Training, organising work trials and sourcing paid employment.We are committed to supporting...

  • Ndis Employment Consultant

    1 week ago

    Melbourne, Victoria, Australia Maxima Full time

    Creative, rewarding and dynamic role for a customer-driven professional- Improve the lives of those living with disability on a NDIS plan- Enjoy generous, not-for-profit salary packaging entitlements**The Opportunity*****As an NDIS Consultant, you will be responsible for the delivery of high-quality specialist support and assistance to our customers living...

  • Ndis Employment Consultant

    1 week ago

    Melbourne, Victoria, Australia Maxima Full time

    Join a respected industry leader of disability and employment services- A rewarding role that improves the lives of our customers- Enjoy generous not-for-profit salary packaging entitlements- Do you have experience working with people with a disability?- Do you like finding creative solutions and implementing them?- Do you have contacts and the ability to...

  • Ndis Employment Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Maxima Full time

    Creative, rewarding and dynamic role for a customer-driven professional- Improve the lives of those living with disability on a NDIS plan- Enjoy generous, not-for-profit salary packaging entitlements**The Opportunity*****As an NDIS Consultant, you will be responsible for the delivery of high-quality specialist support and assistance to our customers living...