Services and Programs Officer

Division: Corrective Services NSW
- Location: Matraville, NSW, AU, 2036
- Req ID: 72293

**Services and Programs Officer (Identified Role)**

**Clerk Grade 5/6**

**Locations -**Metropolitan Special Programs Centre, Long Bay Correctional Complex

**Employment Type -** Temporary opportunity (4 months with the possibility of extension)

**Salary -**Clerk Grade 5/6 (starting at $97,027.00 + Environmental Allowance superannuation + leave loading)
- This position is open only to Australian Aboriginal and Torres Strait Islander people_

**Why Join Us?**

At Corrective Services NSW, we are committed to making a meaningful difference by addressing the causes of offending, reducing reoffending, and supporting successful reintegration into the community. Located at the Metropolitan Special Programs Centre, this role provides a unique opportunity to work in a dynamic environment while positively influencing lives and creating safer communities.

**Working at the Metropolitan Special Programs Centre (MSPC)**

Located within the iconic Long Bay Correctional Centre, MSPC is a specialised facility that caters to diverse and high-need populations. The centre focuses on delivering innovative programs and services, offering you a unique opportunity to make a meaningful impact in one of Sydney's most significant correctional environments.

**Your role**

As a Services and Programs Officer, you will:

- Lead the delivery of group-based programs that address the underlying causes of offending.
- Provide tailored support through assessments, case planning, and pre-release preparation.
- Collaborate with individuals under supervision, families, and external agencies to build pathways for reintegration and success.
- Resolve critical situations with expertise and care, offering guidance and referrals where needed.
- Maintain accurate records and reports, ensuring high-quality service delivery.

This is your chance to empower individuals to rebuild their lives and contribute to safer communities, all while working in a dynamic and supportive environment.

**What you’ll do**

In this role, you will:

- Facilitate group-based programs to reduce reoffending.
- Provide tailored case management, assessments, and support.
- Assist with pre-release planning to ensure smooth community reintegration.
- Collaborate with families and external agencies to promote offender well-being.
- Handle critical situations with professionalism and provide referrals where needed.

**What we’re looking for**

We seek a motivated professional who:

- Understands the unique challenges faced by Aboriginal offenders in the justice system.
- Has expertise in assessment, case management, and intervention for complex behaviours.
- Can confidently lead group and individual sessions, even in challenging environments.
- Demonstrates integrity, resilience, and cultural awareness in all interactions.
- Is committed to completing the Certificate IV in Correctional Practice.

**Essential Requirements**
- Tertiary qualifications in social work, psychology, mental health, or related fields (or equivalent experience).
- Certificate IV in Correctional Practice (or ability to complete through our training).
- Driver’s licence and willingness to travel throughout NSW.
- Australian or New Zealand citizenship or permanent residency.

Download the role description.

**Why Work With Us?**
- Impactful Work: Play a pivotal role in strengthening communities and fostering positive change.
- Professional Development: Access training and career growth opportunities, including comprehensive programs tailored to your success.
- Dynamic Team: Be part of a passionate, collaborative, and inclusive team at one of Sydney’s leading correctional centres.
- Metropolitan Advantage: Enjoy the convenience of working in a central location, with easy access to transport, facilities, and amenities.
- Diverse Environment: Thrive in a workplace that values and celebrates diversity, including Aboriginal and Torres Strait Islander cultures.

**Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.**

**Are you ready to join us?**

As an Identified role, this opportunity is open to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people only.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to your profile to be considered for the role as follows. **Either will be accepted**:

- Confirmation of Aboriginality form

or
- Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

- is of Aboriginal and/or Torres Strait Islander descent, and identifies as an Abori