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Customer Service Officer
3 weeks ago
Set up appointments by calling up existing clients and reaching out to new customers who walk in the mall.
- Establish and accurately prepare customers records with the required paper work
- Complete data entry to record call notes, suggestions and questions.
- Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assist call-in customers with questions and orders.
- Address customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintain accurate and current customer account data with manual forms processing and digital information updates.
- Assist customers in making informed purchase choices and selecting products.
- Attend to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Process customer payments, generated bills and lodge claims in HSP portal.
- Other Miscleeaneous Admin duties.
**Job Types**: Casual
**Salary**: As per industry Standards
**Benefits**:
- Employee discount
Schedule:
- 5-8 hour shift
Supplemental pay types:
- Christmas bonus
- Performance bonus
Work Authorisation:
- Australia (required)
Work Location: In person
**Job Type**: Casual
Schedule:
- Fixed shift
Supplementary Pay:
- Commission
Application Question(s):
- Are you Flexible to travel between multi sites
- Hyperdome/Mt. Ommaney/Victoria Point
Work Authorisation:
- Australia (required)
Work Location: In person
