Retail Customer Service

1 day ago


St Kilda, Australia Pack & Send St Kilda Full time

Are you a St Kilda local looking for a new career opportunity in a busy and varied retail service environment?
Are you energetic, highly productive and great with customer service?
PACK & SEND is a respected Australian company in the parcel, freight and eCommerce logistics sector, operating over 130 Retail Service Centres across Australia, New Zealand and the UK.
Due to our rapid growth and continued success, our St Kilda Service Centre requires a
customer focused professional who thrives on exceeding sales targets, can problem solve and continually go the extra mile.
development.
The Role:

- Casual - Monday - Saturday
- Assisting customers with advice and pricing for domestic and international shipments
- Packing, invoicing & consigning parcels & freight, from small parcels to large artworks and
heavyweight freight
- Local Pick-ups and local deliveries in the PACK & SEND vehicle
- Tracking and tracing consignments and resolving delivery issues
- Completing various administrative tasks within an agreed time frame to ensure the smooth
running of the Retail Service Centre
To be successful in this role, you must have:

- A valid and current driver’s license
- Exceptional customer relations skills with demonstrated success in this area
- Confidence and competence in using point of sale computer programs and MS Office
- Excellent communication skills - verbal and written
- Strong selling and conversion skills
- A unique ability for quick thinking, problem-solving and organising
- Physical fitness with a positive, vibrant & high-spirited approach
- A success and results-driven attitude
Mature applicants are encouraged to apply.

**Job Type**: Casual

**Salary**: $21.38 - $43.12 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Free drinks
- Free food

Schedule:

- Shift work

Supplemental pay types:

- Penalty rates

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- ST KILDA, VIC 3182 (required)

Ability to Relocate:

- ST KILDA, VIC 3182: Relocate before starting work (preferred)

Work Location: In person



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