Operational Communications Specialist, Clerk Grade 9/10

**IT Operational Communications Specialist, Clerk Grade 9/10, Wollongong**
- Work in a volunteer-based agency supporting communities of NSW
- Full-time ongoing role
- Location: Wollongong preferred location; other regional locations may be considered with flexibility and hybrid working arrangements available

**About the opportunity**

This is an exciting opportunity to join the Information & Communications Technology Directorate as the IT Communications Specialist at NSW SES. The role:

- Manages, maintains, coordinates and deploys operational communication technology equipment, systems and infrastructure to enable members to deliver a reliable, efficient and effective emergency service and to critical support to NSW SES volunteers during operations.
- Provides technical advice, reports and recommendations to key internal stakeholders including the Senior Leadership Team and Emergency Management Directorate, regarding communications and operations technology policy, infrastructure and service support issues.

**About the NSW SES**

Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well
- trained in the wide variety of roles they perform.

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

**About you**

To be successful in this role you will:

- Be technically adept and aware of the criticality of Operational Communications within the NSW SES.
- Be familiar with the operational capability and limitations of the NSW Public Safety Network (PSN)
- Have experience managing a team, responding dynamically to complex infrastructure (PSN, Carrier, Agency) disruption whilst communicating tactical plans up and down.
- Be capable of formulating, communicating and implementing complex Operational Communications response plans, on short notice as and when dictated by NSW SES Operational tempo.
- Be proficient with managing Vendors delivering mission critical Communications platforms under strict service level agreement terms.

**What we can offer you**
- Attractive leave entitlements: parental, recreation and flex leave and other leave
- Competitive salary package of up to $156,308.54 (salary range $125,693 - $138,510). Total remuneration package includes salary plus employer's 11.5% contribution to superannuation and annual leave loading.
- Flexible work options working within operational requirements
- Mental Health & Wellbeing programs and services
- Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build invaluable relationships across emergency service agencies, emergency service committees and other Government and community organisations.

**How to apply**
- A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role;
- An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role

**Want to know more?**

The role description is available here.

**Talent Pool**

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

**Applications close: Tuesday 21st January 2025, at 11:59pm.