Project Specialist

Project Specialist - Specialised Insurance Group

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Sydney**, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to lead and manage complex strategic projects across the business to meet the evolving needs of the Specialised Insurance Group. Through working in collaboration with the business, this role is responsible for designing, delivering and driving integrated operational and strategic plans and initiatives to ensure organisational objectives, profitability, and contractual requirements are met and superior claims management services delivered.

This will be a **permanent, full time **position based in our **Sydney **office, with flexibility to work from home 3 days per week once you complete training.

**YOUR RESPONSIBILITIES**
- Work with the business to design, manage and deliver strategic and operational projects to support improved results and outcomes.
- Analyse business processes and give recommendations for improvement. Ensuring appropriate strategies are in place to maximise performance revenue.
- Ensure specific change management plans are created with respect to training, communication to, and orientation of employees in conjunction with key Business Stakeholders impacted by the proposed change(s).
- Ensure changes, issues, risks, and dependencies are effectively managed, including the development of contingency plans. Escalate changes, risks, issues and dependencies that exceed his/her remit.
- Measure, monitor and report on regular agreed timeframes to demonstrate actions, success, deviations and risks.
- Partner with EML Business Units & Shared Services to design and implement projects.
- Consulting with stakeholders within Specialised Group to identify key business requirements.
- Identify trends in skills gaps within Specialised Insurance Group and develop strategies to improve capability.
- Identify regulatory, contractual, policy and governance requirements in consultation with internal specialists and implement effective compliance arrangements in business operations.
- Ensure strategic alignment of objectives and adequacy of controls, systems, processes and reporting capability to support the organisation's growth and efficiency.

**ABOUT YOU**
- Demonstrated knowledge of project management methodologies (accreditation preferred)
- Comprehensive understanding of NSW workers compensation legislation.
- Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology, Rehabilitation Counselling or Exercise Science) is advantageous.
- Strong analytical, evaluation and problem-solving skills to deliver innovative solutions throughout the project lifecycle.
- Experience working at a strategic level of contemporary learning and development / organisational development in medium to large organizations.
- Demonstrated experience in a similar role, working within a fast-paced business environment.
- Effective oral and written communication skills.
- Highly competent in the use of Microsoft Office Suite products e.g. MS Project, MS Word, MS Excel and MS PowerPoint.

**WHAT WE OFFER**

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.

Job ID JR2003