Operational Risk Manager

**Manager Operational Risk**

**See yourself in our team**:
Risk Management (RM) is responsible for developing and communicating CBA’s risk management frameworks to allow CBA to take conscious exposures to credit, market, operational, compliance and insurance risks within the approved risk appetite.

RM has policy teams that specialise in the different risk types as well as business unit risk teams to provide oversight. These areas collaborate with each other and specific areas within CBA to implement the Risk Management frameworks.

This team provides Line 2 oversight for the Group Support Units (GSU) and does execution, advisory, acceptance and approval of Operational Risk, Compliance and Assurance activities.

The GSU include Marketing, Corporate Affairs, Finance, Property, HR, Strategy, Mergers Acquisitions and Divestments, Legal, Group Secretariat, Speak-Up, Environmental and Social, Customer Advocate and Risk Management.

**See yourself in the team**:
As an Operational Risk Manager, you will support the Senior Manager and Executive Manager to embed and monitor adherence with the Operational and Compliance Risk Management Frameworks (ORMF and CRMF). Your main focus will be to support operational risk and assurance activities across GSF, working with Line 1 and other Line 2 risk teams to ensure there is adequate implementation, management and oversight over the Group’s Frameworks.

**Your day could look like but not limited to**:

- Supporting operational and compliance risk management activities such as assessment of risks, controls, issues and incidents, with a focus on providing relevant insights linked to key business initiatives and key risks;
- Having a pragmatic approach and exercising judgment to ensure compliance with the ORMF and CRMF while maximising the benefit for the business and customers;
- Providing a ‘bigger picture’ as to how risk activities support the business in achieving its strategy;
- Performing ‘deep dives’ and other reviews to provide assurance and an independent Line 2 opinion on risk and compliance management;
- Reporting on risk exposures in the preparation of reporting for Non-Financial Risk Committees or other risk reporting as needed;Building strong working relationships with Group functions, Line 1 risk and business stakeholders.

**We're interested in hearing from people who have**:

- Risk management experience in banking or professional services.
- Good knowledge of operational and compliance risk management frameworks, tools and techniques.
- Good understanding of key business processes and internal controls.
- Demonstrated experience in monitoring/assurance activities, including control testing, issues and incidents monitoring.
- A demonstrated self-starter with a strong sense of accountability and curiosity.
- Flexibility in adapting the level of detail in work, verbal and written communication to the relevant stakeholders.
- Experience in managing multiple stakeholders, including ability to influence and communicate effectively with stakeholders.Teamwork focus with excellence in driving results and delivering customer satisfaction.

**Working at Commbank**
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

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Advertising End Date: 08/10/2025