Operational Risk Manager

2 weeks ago


Sydney, New South Wales, Australia The Hollard Insurance Company Full time $120,000 - $180,000 per year
  • Get involved in many different projects
  • Flexible hybrid WFH opportunity
  • Opportunity to work with one of Australia's largest general insurers

About Hollard

Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle and pet, in proud partnership with some of Australia's biggest consumer brands and broker businesses. As an independent and privately owned company, we believe we can go further together – for our people, customers, communities and partners – through an innovative approach to providing insurance.

Our state-of-the-art facilities in North Sydney reflect our commitment to providing innovative workspaces that support hybrid and remote work.

About the Role

Reporting into the Chief Risk Officer, you will join the Enterprise Risk Management team within the Group Risk & Compliance function, which operates as Hollard's second line of defence.

You will be supporting the Senior Manager Operational Risk in further developing and maintaining a sound risk management framework and uplifting risk capabilities across the business.

Key Responsibilities include (not limited to):

  • Govern and oversee operational risk management across the enterprise.
  • Use expertise to influence senior leaders to adopt strong, proactive risk practices.
  • Review and challenge first line risk management activities, ensuring risks are identified, assessed, and treated effectively.
  • Provide independent challenge over material change initiatives,
  • Assist with risk reporting to the Hollard Non-Financial Risk Management Committee (NFRMC) and the Board Risk Committee.

About You

  • Ideally have a tertiary qualification or diploma in Accounting, Commerce, Banking Economics, Finance or Law.
  • Minimum 7 years' experience in operational risk roles across insurance and/or financial services experience (General insurance strongly preferred).
  • Exposure to risk oversight in large-scale change or transformation initiatives.
  • Ability to perform trend analysis for risks, issues and incidents.
  • Strong understanding of APRA CPS 220/230, the Privacy Act, and other Regulatory requirements.

Working at Hollard

At Hollard, you'll discover an environment where you can truly make an impact. We offer the best of both worlds – the opportunity, agility and creativity of a company growing with scale, alongside a focus on becoming a catalyst for enduring, positive, social change.

We're a tight-knit team, where authentic voices and unique perspectives matter. We work supportively, collaboratively and inclusively to help shape our future and create shared value for our communities.

Hollard proudly promotes flexible work including remote work, non-traditional work patterns, and work-family balance. We're also unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion.  We actively seek to hire for your different lived experiences, including as it relates to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity.

We're building something special. Working closely with our industry partners to reshape insurance for the better, we're people changing insurance.

Please note:

Even if you don't meet all our selection criteria, we encourage you to apply.

A full background check will be completed on the successful applicant.

We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard in relation to this role or others. Only direct applications will be considered.

Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.

We are NOT engaging Recruitment Agencies for this role and ask agencies to respect our policy of no unsolicited contact regarding advertised vacancies.



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