Policy & Project Officers - Women & Family Violence

**The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that enables the AMP Bank strategy. The team provide mortgage and deposits products processing for AMP Bank, its clients and originators. As a Collections Officer, you will be responsible for managing the collection of arrears from clients who are unable...

**The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that enables the AMP Bank strategy. The Financial Hardship Officer will respond to requests for assistance from clients who are experiencing financial difficulty and are unable to meet the contractual repayments on their AMP Bank Home Loan. **How you will...

**The opportunity** The Customer Service Officer’s focus is on the customer. Being a virtual bank, meaning a bank with no branches, one of the primary functions of the CSO is to process loan variation requests for existing home loan customers and make outbound calls to these customers to confirm requests, obtain additional information, educate on options,...

**The opportunity** AMP Bank is a retail bank, with a focus on providing retail accounts, residential mortgage products and services and other consumer value add services that support and compliment AMP’s businesses. The purpose of this role is to respond to requests for assistance from clients who are experiencing financial difficulty and are unable to...

**The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that is enables AMP Bank strategy. The main focus of this role is on the client, with a large part of the workday involving processing client requests, monitoring and supporting all payment channels. **How you will make an impact** - Providing outstanding...

**The opportunity** **How you will make an impact** - Observing the Bank’s policies and procedures where assessing loans for approval or decline. - Maintain credit quality standards expected of all analysts in the team. - Provide great customer service to our internal and external business partners by making pro-active phone calls to discuss the...

**The opportunity** **How you will make an impact** - Observing the Bank’s policies and procedures when assessing loans for approval or decline. - Maintain credit quality standards expected of all analysts in the team. - Provide great customer service to our internal and external business partners by making pro-active phone calls to discuss the assessment...

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

**The opportunity** The purpose of the Mastertrust Superannuation Administrator is to ensure the delivery of best possible customer services to AMP’s Master Trust (retail and corporate superannuation) customers, advisers and employers while contributing to a high performing team. **How you will make an impact** - Providing outstanding service to AMP’s...

**The opportunity** At the heart of AMP’s strategy is the relationship with our customers. Our Customer Value Proposition is to deliver a service experience that is expert, personalised and timely. The key to helping our customers realise their goals and create value for them and our shareholders is to deliver this CVP consistently across all of our...