Audio Visual Support Services Technician

2 weeks ago

Melbourne, Australia Peace of Mind Installation & Integration ( POMT ) Full time

We are seeking a Support Services Technician to provide 2nd line support and technical assistance to our clients as part of the Support Services Team. This will be across all POMT solutions (Audio Visual, Workspace Management and Media Distribution and IPTV).

The role's primary focus will be the service delivery to POMT's SLA based support contracted clients and it is expected that the role will be required to support the junior members of the team.

This is a hands on role and requires both the ability to undertake the daily team duties and tasks. ‍

About you;
- An understanding of Audio Visual, Workspace Management and Media Distribution, Video Wall and IPTV technologies
- Proficient in servicing products from manufacturers such as Crestron, Biamp, Extron, Samsung etc
- Ability to adapt to varying situations and remain focused, friendly and calm when dealing with customer
- Willingness to work flexible hours as required for communication with international vendor
- Ability to work as a team with a positive attitude and professional customer service skills
- Strong organization skills, attention to detail and the ability to multi-task
- Effective communication, troubleshooting, and problem solving skills
- Superior customer service skills to work efficiently and effectively with both internal and external customers

‍
- Key Responsibilities;
- On-site client support / troubleshooting
- Undertaking Preventative Maintenance routines and preparing reports
- Approval of relevant project completion documentation associated with project to support migration
- On-site client training (administrator and end user)
- Upkeep of our Service Desk tool

  • Audio Visual Technician

    1 week ago

    Melbourne, Australia Microhire Full time

    Microhire, one of Australia's leading audio visual, sound and staging specialists. We provide innovative solutions to your event with quality design layout, technical expert advice and superior innovative cutting-edge technology and staging equipment for our client's needs. We are seeking a full-time Audio Visual Technician - Electronics Trades Worker who...

  • Audio Visual Technician

    4 days ago

    Melbourne, Australia Found People Full time

    Expression of interest for experienced Audio Visual Technicians - Job opportunities based in Melbourne - Salaries ranging from $75,000 - $125,000 + **About the companies** We are currently posting an expression of interest for **Audio Visual Technicians** who have skills and experience in **AV installation **or **maintenance** or **commissioning...

  • Audio-visual (Av) Technician & Installer

    2 days ago

    Melbourne, Australia Hart Automation Full time

    **Audio-Visual Installation Technician** **Position: Audio-Visual Installation Technician** As an Audio-Visual Installation Technician, you will be a vital member of our diverse and inclusive team, working alongside skilled professionals from various technical backgrounds to deliver outstanding AV installations and services. Whether you come from...

  • Audio Visual Technician

    2 days ago

    Melbourne, Australia Swinburne University of Technology Full time

    The Department of Business, Design, Media & ICT within Vocational Education are currently seeking an Audio Visual Technician to join the team. We are looking for a dedicated individual with specialist expertise and knowledge to manage, maintain, repair, and secure all audio-visual equipment and facilities. Your expertise will be crucial in researching,...

  • Installation Technician Audio

    1 day ago

    Melbourne, Australia Roc Consulting Full time

    Join a nationally recognized Integrator in Commercial AV projects - Highly competitive salary + full career scope - Great team environment - full training provided - **UP TO $90K + SUPER** - **TIER 1 CLIENTELE LIST** - **ZERO REGIONAL TRAVEL** **COMPANY** From designing and installing state-of-the-art conference rooms and boardrooms to supplying...

  • Audio Visual Technician

    2 weeks ago

    Melbourne, Australia Found People Full time

    Secure Full Time Employment with a Family Oriented Company - $80k to $90k plus benefits and Career Progression - Gain Experience on cutting edge AV integration projects **About the company** Award-Winning Audio-Visual Technology company located in Sydney. They have a family orientated environment and friendly supportive team. Led by experienced...

  • Installation Technician Audio

    1 week ago

    Melbourne, Australia Roc Consulting Full time

    Join a nationally recognized Integrator in Commercial AV projects - Highly competitive salary + full career scope - Great team environment - full training provided - **UP TO $90K + SUPER** - **TIER 1 CLIENTELE LIST** - **ZERO REGIONAL TRAVEL** **COMPANY** *** This company is a nationally recognised Integrator with its head office in the inner suburbs of the...

  • Audio Visual

    5 hours ago

    Melbourne, Australia Quay Consulting Pty Ltd Full time

    AV Technician/ Tech Bar - Contract Role - Immediate Start Quay Consulting are working with one of the worlds leading finance organisations on a number of projects. One of the projects requires an Audio Visual Technician/ Tech Bar representative for the ongoing maintenance/serviceability of a number of meeting rooms throughout the building. The meeting rooms...

  • Audio Visual

    5 hours ago

    Melbourne, Australia Quay Consulting Full time

    Quay Consulting are working with one of the worlds leading finance organisations on a number of projects. One of the projects requires an Audio Visual Technician/ Tech Bar representative for the ongoing maintenance/serviceability of a number of meeting rooms throughout the building. The meeting rooms are completely setup, yet you will be responsible for...

  • Onsite Service Technician Audio

    1 week ago

    Melbourne, Australia Roc Consulting Full time

    JOIN A NATIONALLY RECOGNIZED AV BUSINESS IN COMMERCIAL AUTOMATION - HIGHLY COMPETITIVE SALARY + FULL CAREER SCOPE - FLEXIBLE WORK/LIFE BALANCE & AUSSIE COMPANY - **UP TO $90K + SUPER** - **TIER 1 CLIENTELE LIST** - **ZERO REGIONAL TRAVEL** **COMPANY** This company is a nationally recognised Integrator with its head office in the inner suburbs of the Sydney...