Operations Analyst

**About Us**

Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.

United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.

Endeavour Group has separated from Woolworths during the calendar year 2021 and is well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution

**About the Opportunity**:
As the Operations Analyst you will join the team and master the use of data to provide insight, and change the way we operate the delivery business. As part of this role you must identify and maintain all operating systems, identify critical issues before they arise, and make system changes to enhance a better outcome for the operations team and our customers.

**A day in the life of an Operations Analyst**:

- Own the Supply Chain team commercial scorecard. Develop daily, weekly and monthly reporting & insights across team, carrier, and customer outcomes.
- Influence positive outcomes through communicating analytical insights to key stakeholders
- Partner with the All Brands and develop strategic analysis to identify further growth opportunities and customer options
- Understand and communicate volume forecasts, actual volume performance and impact across delivery operations and langtons.
- Partner with the Supply Chain Finance team and contribute to budget commentary.
- Proactively identify initiatives and work with the business operational managers to build strategies to fuel growth in Endeavour Ecomm operations.
- Actively participate and contribute to the Endeavour Drinks analytics guild and leverage best practice reporting and automation principles.
- Be a Team Player within the Supply Chain team, share experiences, grow relationships, and find opportunities to explore synergies.
- Provide transformational insight and recommendation to change the way standard delivery operates
- Maintain all safety and operational reporting in line with COR compliance.
- Optimise operating systems to achieve the best possible customer outcome.
- Create automating reporting Power Bi / Tableau utilising the database and SQL code.
- Provide operational insight to streamline the Langtons picking process.
- Maintain all operating systems to achieve the best financial and customer outcomes on a consistent basis.
- Execute and coordinate all ECF system updates when a store process or location request is made.
- Provide data insight and recommendations to improve performance for all 3PL providers.
- Maintain and monitor all operational metrics DIFOT -FADS - Exception reporting.
- Record and monitor drivers and carrier RSA results
- Create a centralised database to manage the fleet lease vehicles including KM usage and lease duration.

**What you’ll need to succeed**
- 3 years+ relevant experience
- Proficient with MS Excel/Google Sheets
- Proficient with MS Powerpoint/Google Slides
- G Suite tools
- Operating System configuration -Eden -ECF
- SQL - Building queries extracting data from Databases

**How will you be rewarded?**
- Excellent remuneration package and flexible working in every sense. We value our people
- Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BigW and Endeavour Group brands (BWS, Dan Murphy’s etc) and 50% off food at ALH venues.
- Our innovative ways of working include headspace mornings once a month (no meetings company-wide), opportunity to partner alongside bright minds and genuine investment in leading technologies
- Paid learning & development opportunities
- Career progression to help you realise your potential. As our business grows so do the opportunities for our people
- Work with an industry-leading team and be a part of one of the most exciting retail transformations in Australia

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, a