Distribution Services Manager

**Company Description**
Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle, we make the world go round. Our company delivers solutions to complex global challenges faced by some of the most recognized brands the world. At Expeditors we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within, so we think not just of this role but those of your future. More than 50 percent of our staff of over 19,000 employees have been at Expeditors for 5 years or more. This high retention rate is influenced by a unique compensation program for positions that are more than just jobs. Join Expeditors and have a chance to grow, thrive and fulfill your potential.

**Job Description** Scope of Position**:Manages distribution product for the branch. The distribution manager seeks new distribution services opportunities and cooperates with sales to turn new opportunities into profitable business. This position has the following major components but not limited to:

- Sales activities.
- Preparing Scope & Rates.
- Preparing and implementation of the SOP.
- Customer retention.
- Operational, training and other activities.
- Provide necessary information to accounting to produce monthly client P&L
- Analyse client P&L and send to Geo product Director monthly as per OPS.

**Responsibilities**:

- _ Budgets: _Expected to prepare a yearly budget that increases and challenges their revenues over the current year.
- _ Credit and Collection_: Expected to follow the credit and collection policy of the company. This means extending the effort towards protecting the Company before extending credit by obtaining credit agreements, getting approved credit limits, and then keeping clients within them as well as routinely calling and collecting funds on past dues.
- _ Strategy:_ Designs a local support structure to meet agreed strategy and goals. Gains agreement from District Manager-Regional Distribution Services for annual Strategy and Business Plan. Establishes operational procedures for all warehousing/distribution activities. Oversees all requests for warehouse equipment repairs/purchases.
- _ Sales: _Have a comprehensive sales program that involves, proportionately, each person (including themselves) within the department to secure and maintain new customers.
- _ Implement New Business: _Works with the District Manager to help make hiring decision on all distribution/warehouse personnel. Creates a Standard Operating Procedure (SOP). Develops a local supplier/vendor base to ensure flexibility in service offerings.
- _ Operations:_ Be literate in all aspects of Expeditors’ businesses and operations including accounting, and the functions of Expeditors computer systems and, in weak areas, endeavours to improve upon them constantly.
- _ Customer Retention:_ Continually maintains a professional and courteous relationship with all customers. Focus on customer service, sales and retention. Creates tailored Quality Management Review for every customer in order to measure satisfaction.
- _ Management: _Completes distribution reporting for the branch, including Weekly sales report and Customer Profitability. Works on department budget and accounting. Determines work procedures, prepares work schedules, and expedites workflow. Supervisory / management responsibilities for distribution office and warehouse personnel.
- _ Training:_ The Distribution Manager is expected to address the training needs of the individuals (temps / EI employees) within the department which includes fulfilling their personal growth goals as well as those of the Company.

**Qualifications**
- Education (preferred level): Bachelor’s degree from four year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
- Experience (minimum level of direct experience in a similar position): 5 years.
- Knowledge/ Skills: A comprehensive knowledge of warehouse operations is necessary. A working knowledge of warehouse and transportation management systems is a must. A broad range of management skills is required, with a particular emphasis on leadership, supervision, motivation, communication, and planning. Must be able to give and receive innovative, creative and helpful feedback for team growth and productivity. Must be able to interface and communicate effectively within the organisation, with business units, throughout the company, and with partners across the supply chain. Must have excellent communication skills, both written and verbal. Must be a strong team player with a firm, personal commitment towards the business and its customers. Must value diversity and exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment. Must also be successful in managing effective deployment of resources, systems and personnel to enable achievement of