Customer Advisor

2 weeks ago

Greater Adelaide SA, Australia BLACKWOOD FLOWERS PTY LTD Full time

About Us:
At Blackwood Florist, we pride ourselves on providing high-quality, hand-selected, market-fresh flowers to our customers across all suburbs of Adelaide. From stunningly simple bouquets to simply stunning floral arrangements, we cater to every occasion with the utmost care and creativity. Our commitment to excellence and customer satisfaction is at the heart of everything we do.

**Job Description**:
We are seeking a motivated and customer-focused individual to join our team as a full-time Customer Advisor. In this role, you will be the face of our company, helping customers choose the perfect flowers for any occasion, providing exceptional service, and ensuring that every customer leaves with a smile. Your duties will include assisting customers both in-store and over the phone, managing orders, and contributing to the overall presentation and success of the store.

Key Responsibilities:
Greet and assist customers with their floral needs, providing expert advice and suggestions

Handle customer orders, both in person and via phone, ensuring accuracy and timely delivery

Maintain the appearance and organization of the store, including floral displays

Work closely with the team to achieve sales targets and provide top-notch customer service

Manage inventory and restocking of products as needed

Handle customer complaints and feedback in a professional and courteous manner

Who We’re Looking For:
**Requirements**:
Strong interpersonal and communication skills

Ability to work full-time, including weekends as required

Basic knowledge of flowers and floral arrangements is a plus

Previous experience in a retail or customer service role is preferred

A keen eye for detail and commitment to providing excellent customer service

Ability to work independently and as part of a team

Why Join Us:
At Blackwood Florist, you’ll be part of a friendly and supportive team that values creativity and excellence. We offer a dynamic work environment where your contributions are recognized, and you have the opportunity to grow your skills in the floral industry.

Pay: $46,760.00 - $54,808.89 per year

Work Location: In person

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