Qtc Tennis Administrator

1 week ago

Brisbane, Australia Tennis Australia Full time

Join a passionate team and become part of a fun and inclusive culture
- Flexible work practices, ensuring a positive work-life balance
- Provide administrative support to the Queensland Tennis Centre

At Tennis Queensland we are passionate about what we do and we have ambitious plans to continue to grow our game from grassroots through to Grand Slams. To help us deliver on these ambitions we are looking for a talented administration professional to join our team in the role of QTC Tennis Administrator to join us on a full time, permanent basis.

About the role

The QTC Tennis Administrator will be responsible for all general administration at the Queensland Tennis Centre whilst delivering excellent customer service to their clientele. Reporting directly to the QTC Tennis Manager, the role will handle bookings, invoicing and accounts payable and receivable, as well as all tennis programs including coaching and fixtures. The role will also play a pivotal role in ensuring the QTC Tennis website is regularly updated with information and contacts, as well as updating policies and procedures in conjunction with the QTC Tennis Manager, as required.
- Overview all administration for the tennis business via its tennis management program including enrolments and class scheduling
- End of day processes are completed correctly; Banking reconciliations and procurement requirements are fully complete in line with finance and delegation requirements
- Prepare and manage Centre invoicing and customer direct debits
- Assist customers with any enquiries relating to classes, accounts or retail
- Liaise with manager and TQ legal/marketing teams to create comms for members

About you
- Strong administration skills and experience
- High level IT competency, including sound understanding and proficiency using the full Microsoft Office suite
- Previous experience in providing exceptional customer service, preferably in hospitality and/or retail
- Proven ability to work effectively under pressure in a fast-paced environment with conflicting tasks
- Experience in the use of Point of Sale and cash handling
- Excellent communication and interpersonal skills
- High level of organisational skills with attention to detail
- You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What’s in it for you?
- Career development with a range of formal education and on the job training opportunities
- Monthly health & wellbeing activities through our Serving Your Health program
- Flexible working practices
- Salary packaging
- A range of discounts from our sponsorship partners

To Apply

If you think you’re up to the challenge, we’d love to hear from you
- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on

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to stay up to date on the latest news and opportunities.

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