Field Transport Officer

2 weeks ago

Canberra, Australia ACT Government Full time

Transport Canberra is looking for people who are interested in becoming a full-time, permanent Field Transport Officer.

Field Transport Officers are an integral part of Transport Canberra’s frontline management group. Field Transport Officers monitor network performance and attend to incidents or situations that affect the correct, safe and timely operation of the bus network and individual services. Field Transport Officers operate in small teams under limited supervision across the ACT and are expected to demonstrate a high-level of initiative and independence.

Working either independently or as part of a small team, Field Transport Officers are responsible for:

- Monitor the performance of Transport Canberra’s bus network and individual services.
- Attend to and report on incidents and situations that affect the correct, safe and timely operation of the bus network or individual services.
- Be a frontline manager representing Transport Canberra during incidents/accidents and dealing with members of public. This includes liaising with various stakeholders, including emergency services, other government agencies, and non-government contractors.
- Perform asset management, maintenance and repair tasks.
- Provide excellent customer service to passengers, the public and other stakeholders, including driver support.
- Assist with charter movements and special events while maintaining and promoting the safety of yourself, your colleagues, passengers and the public.
- Perform other duties as requested.
- Demonstrate ability or commitment to work overtime on a regular basis.
- Conduct revenue protection across the bus network.

The ACT Public Service is committed to building a culturally diverse workforce and an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTQIA+ are encouraged to apply.

**Eligibility/Other Requirements**:

- Hold a Heavy Rigid Licence (HR) is essential.
- Working with Vulnerable People Card (WWVP) registration.
- Current First Aid Certificate or have the ability to obtain.
- Minimum of one years driving experience as a Bus Operator.

**Note**:An order of merit will be established from this selection process and will be used to fill vacancies over the next 12 months.

**How to Apply**:Please submit a response to each of the five points (maximum of 350 words per point) listed under the ‘What you Require’ section in the Position Description. Please provide a current Resume/curriculum vitae including two referees.

LI-DNI

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