Sales Manager

1 week ago

Newstead, Australia Life Interiors Full time

**Job Overview**

The Showroom Manager is responsible for leading their location to achieve sales and customer

experience excellence. This role combines people leadership, sales coaching, operational

oversight, and customer engagement. As a key representative of Life Interiors, the Showroom

Manager drives showroom success by building a high-performing team, optimising processes,

and collaborating across departments to deliver strong commercial results and an inspiring

brand experience.

Key Responsibilities

Sales & Growth
- Lead the showroom to achieve revenue targets, IPT, quote conversion, and other sales

KPIs.
- Analyse sales data and implement strategies to lift team performance and results.
- Partner with Trade, Digital, and Marketing teams to maximise cross-channel sales

opportunities.

Leadership & Coaching
- Recruit, mentor, and develop a high-performing sales team.
- Deliver structured coaching in product knowledge, consultative sales, and customer

engagement.
- Build a culture of accountability, energy, and continuous improvement, celebrating

success along the way.

Customer Experience
- Ensure every customer receives a premium, design-led experience in line with the Life

Interiors brand.
- Oversee styling consultations, showroom presentation, and service recovery for

escalations.
- Drive initiatives that build customer loyalty and increase Google reviews.

Operational Excellence
- Manage scheduling, staffing, and resource planning to ensure optimal floor coverage

during core trading and campaign periods.
- Maintain stock integrity, visual merchandising standards, and compliance with SOPs

and safety protocols.
- Identify and implement process improvements to enhance efficiency and scalability.

Collaboration & Strategy
- Act as the primary point of contact for escalated sales and operational issues.
- Work closely with the Sales Manager and senior leadership on national initiatives,

campaigns, and promotions.
- Share showroom insights and contribute to broader sales strategy and process

development.

Skills & Experience
- 3+ years in showroom, retail, or consultative sales leadership.
- Proven ability to lead teams to exceed sales targets.
- Demonstrated coaching capability with measurable impact on sales performance.
- Strong commercial acumen with confidence in analysing KPIs and reporting.
- Experience with CRM/ERP systems (NetSuite preferred) and sales reporting tools.
- Excellent interpersonal, communication, and problem-solving skills.
- Passion for interiors and creating outstanding customer experiences.

Work Authorisation:

- Australia (preferred)

Work Location: In person

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