Office Receptionist

6 days ago

Bankstown, Australia Bankstown Sports Full time

Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 110,000, employing over 500 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.

Bankstown Sports is a one-stop destination for all. Some of its feature venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings such as Italian, Asian, and middle eastern, just to name a few. The Group not only operates six clubs, it also includes a hotel, events and conference centre, and a commercial office tower.

Currently we are looking for a Reception & Reservations agent to assist with all restaurant reservations and club enquiries. The requirements of this role include the ability to manage a switch and keep up to date with all the current events across the club, have a sound understanding of the restaurant opening and closing times as well as the ability to stay on top of restrictions and changes to restaurant booking availability.

**Key Responsibilities**:

- Operating the Club switchboard, answer and directing all incoming calls
- Be a first point of contact for enquiries, bookings and central reservations for restaurants
- General secretarial, clerical and administrative duties
- Placing service calls for club equipment, organise courier requests and cloak room duties
- Selling of tickets and small community events over the phone
- Maintain a clean reception and communal area

**Essential Criteria**:

- RSA RCG Competency Card or willingness to obtain
- Previous experience in a similar role / industry

**About the Benefits**:

- Career development - we love to promote internally and between clubs
- Training - ongoing training opportunities are provided
- Parking - free, secure and underground car parking (plus a discount on car washes)
- Health & Wellbeing Program
- Rewards & Recognition - you'll have access to generous rewards and recognition program

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