Assurance Analyst

**Clerk Grade**:DCS Grade 7/8
**Employment Type**:2 X 12 months temporary full time opportunities
**Flexible work arrangements**

Primary purpose of the role is to lead the planning and scheduling of the ICT/Digital Assurance reviews and ensure the quality and timeliness of projects’ information and assurance reviews outcomes.

**Key accountabilities**
- Lead meetings with customers for the purpose of planning and scheduling assurance review activities to align with the requirements of each project.
- Assist in the delivery of assurance reviews, including drafting clear and concise Terms of Reference for each review, factoring in project specific conditions and sponsor concerns to optimise the assurance process for the project
- Assist in the Identification of suitable review team members to perform the review
- Support, Gather and prepare information resulting from assurance reviews, to identify performance issues, risks, and provide recommendations and expert advice to senior Executives to support informed decision-making.
- Report and escalate the overdue reviews recommendations to the senior Executive to ensure recommendations are implemented in a timely manner.
- Establish and maintain relationships with a diverse range of internal and external stakeholders to ensure the adoption and improvements to relevant polices and guidelines and that project information and reporting is updated on a regular basis

**Key challenges**
- Balancing competing demands to ensure project assurances objectives are achieved, while managing effective relationships with stakeholders within agreed timelines, given their varying expectations, viewpoints, and interests
- Continually monitoring and reviewing systems and procedures to develop practical and effective processes given the complexity of the section's programs and the size and variability of the Department's work

**Who we are**
The Digital Strategy, Investment and Assurance Team (DSIA) works across whole of NSW Government to drive digital and ICT strategy, alignment, planning, prioritisation and investment.

**The team**:

- Plays a pivotal role in driving digital strategy and alignment to improve customer outcomes, reduce legacy systems and drive adoption of common assets.
- Administers the $2.2 billion Digital Restart Fund transforming the way government invests in Digital and ICT and driving digital change in NSW.
- Delivers independent oversight of NSW Government ICT and digital projects, including Gateway reviews and periodic health checks at key points in a projects lifecycle to support identifying the right projects, delivering them on-time, on-budget and eliminating risks.
- Transforms the way government works to solve problems through the Digital Design Toolkit, Design Standards and Design System, making it easier for teams to build and deliver great digital service.

Salary Grade 0708, with the base salary for this role starting at $106025 base plus superannuation

**Closing Date**:09:59 am, 20th Sep 2024

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process