Junior Video Conference Coordinator

**BRISBANE, MELBOURNE - CBD, PERTH, SYDNEY - CBD**

**THE OPPORTUNITY**

Due to an internal promotion, we have an exciting opportunity for a tech-savvy customer service oriented individual to join us as a Junior Video Conferencing Coordinator.

As Video Conference Coordinator, you will play an integral part in supporting the VC Centre operations across Australia and Asia.

Key focus areas include, but not limited to:

- Coordinate, schedule, manage rooms and resources including internal and external connectivity.
- Operate computer-based booking systems to confirm all requirements for supported video connectivity bookings.
- Respond to all enquiries and support requests promptly and professionally.
- Record and communicate AV/VC equipment faults and maintenance requests.
- Participate in delivery of training, virtually and in person of VC hardware and software.

**SKILLS, EXPERIENCE AND QUALIFICATIONS**

To be successful in this role you will have:

- Excellent composure under pressure.
- A proven ability to prioritise conflicting deadlines.
- Strong communication skills: both written and verbal.
- Advanced Microsoft Office skills.
- Knowledge of audio visual, webinar and video conferencing technology an advantage.
- First level IT Help Desk, Audio Visual/Video Conferencing industry or similar experience
- Strong PC/software skills including comprehensive knowledge of; Microsoft Teams, Zoom, and WebEx.

**GROUP / TEAM**

Office Operations

**GROUP / TEAM DESCRIPTION**

Our Office Operations function plays a central role in managing our working environment and the services within it, so that practice areas can serve their clients to the best of their ability. That goes beyond just ensuring that professionals have the client-facing and office services and equipment they need. It’s about ensuring that every space around our global network serves its purpose effectively, whether that’s an office, a breakout area or a conference room.

The team also makes sure that all-important legal documents are where they need to be through the mailroom and courier services, as well as overseeing document archival and retrieval. Our Office Operations function includes Procurement, Building Operations, Document Production, Business Continuity and Client Services & Travel teams.

**What you can expect from us**:

- We’re a world leading international law firm with a global team of over 5,000 professionals. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.
- We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.
- We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.
- We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.
- Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm.
- This vacancy is being managed directly by Herbert Smith Freehills Recruitment team. We will contact our preferred agency partners should we require additional assistance. Thank you._

**ROLE TYPE**

Business Services

**CONTRACT TYPE**

Permanent

**WORKING PATTERN**

Full Time

**DIVERSITY & INCLUSION**

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

Herbert Smith Freehills

Junior Video Conference Coordinator | Herbert Smith Freehills