Scheduling Officer
5 days ago
We have multiple permanent positions available within our Scheduling teams. Experience in scheduling, rostering or similar administrative roles will be highly regarded.
We are looking for dynamic, customer centric people to join our scheduling team in a full time capacity.
**What you'll do**:
- Coordinate the scheduling of care staff delivering services to customers
- Maintain accurate and up to date information in various systems
- Manage customer and employee queries
- Liaise with internal and external stakeholders
- Undertake administrative duties
**To be successful in this role, you will**:
- Have rostering, scheduling and / or general high-level administration experience
- Possess skills to prioritise work and manage schedules in a volume environment
- Demonstrate the ability to deliver high level customer service
- Have problem solving abilities
- Computer skills including MS Office and database experience
- Demonstrate excellent communication skills
- Have an outstanding attention to detail
**If you want to join our amazing team, we can offer you**:
- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free on-site flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Recognition program acknowledging significant contributions
- Salary packaging to maximise your take home pay
- Discounted Corporate Membership - Health Insurance - BUPA
ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.
**About ACH Group**
At ACH Group we believe that older people should feel valued, respected, connected in their communities and supported to live a good life.
We love what we do, aren't afraid to take action and responsibility, constantly put our hands up for challenges and celebrate the uniqueness of our community. Most importantly, we bring our best.
If you share our belief, join our team of 1800 employees and hundreds of volunteers and take delight in knowing that you're making a contribution to the lives of older people. You'll do so while enjoying a rewarding career pathway, ongoing training and a passionate, flexible workplace.
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