Customer Experience Assistant

1 week ago


Rivervale, Australia Lion Rocker Physio and Pilates Full time

We are a boutique physiotherapy practice looking for a customer service assistant who knows how to wow our clients. As the first point of contact for our practice, we are looking for a team member who will be able to provide great service from the very first interaction.

**Key duties will include**:

- Greeting and checking in clients
- Handling enquiries from potential clients
- Answering a high volume of calls
- Scheduling appointments
- Communicating with clinical staff and other relevant parties
- General admin tasks
- Ensuring the practice is clean and tidy at all times

**Skills & Experience**:

- Good communication skills
- High quality interpersonal skills
- Understanding of computer based practice management systems (Cliniko experience highly regarded) and Microsoft programs (particularly Excel and Outlook)
- Demonstrated commitment to high standards
- Demonstrated empathy for the needs of patients
- Excellent time management skills
- The ability to adapt to changing environments
- A strong customer service focus with ability to handle difficult patients
- The ability to work independently and complete tasks in a timely manner

Experience with managing patients and liaising with referrers and suppliers in private sector will be highly regarded.

This role will be based in Canning Vale and shifts will be available Mon-Fri from 8am - 7pm with a 1 hour lunch break (split shifts available if preferred) and 8am - 5pm Saturday.

**Job Type**: Casual

**Salary**: From $23.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Morning shift

Work Location: In person



  • Rivervale, Australia Southern Cross Care (WA) Inc Full time

    Experienced Admin? This role is for you - Come & join one of WA's largest aged care providers - Pay less tax and enjoy the benefits of up to $18,550 salary packaging **About the Role** The role of the Customer Service Administrator is to act as the first point of contact for people entering one of our facilities, creating a welcoming and engaging...


  • Rivervale, Australia Southern Cross Care (WA) Inc Full time

    Flexible working environment - Enjoy the benefits of NFP salary packaging - up to $18,550 pa - Corporate Health Insurance discount At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and...


  • Rivervale, Australia Housing Choices Australia Full time

    **Introduction**: Make a difference where it matters most At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024-29) prioritises people and aims to deliver social impact, sustainable...

  • Domestic Assistant

    2 weeks ago


    Rivervale, Australia Southern Cross Care (WA) Inc Full time

    Want to pay less tax? Salary package up to $18,550 p.a. - Experience in Aged Care is welcomed - Permanent Part Time & Casual Opportunities At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is...


  • Rivervale, Australia Gorilla Jobs Full time

    Hourly rate ranging from $25-$30 - Either part-time or casual - Immediate start available We are currently working with a boutique community Pharmacy near Carlisle, WA who are on the lookout for an experienced Pharmacy Assistant. This is a great opportunity for someone who is wanting to excel into a Pharmacy Retail Manager, as the right training and...

  • Tenancy Assistant

    1 week ago


    Rivervale, Australia Housing Choices Australia Full time

    **Introduction**: **Join us and share our Vision**: ‘All people affordably housed in neighborhoods that support life opportunities’ Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense...

  • Tenancy Assistant

    1 week ago


    Rivervale, Australia Housing Choices Australia Full time

    **Introduction**: **Join us and share our Vision**: ‘All people affordably housed in neighborhoods that support life opportunities’ Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense...

  • Tenancy Assistant

    7 days ago


    Rivervale, Australia Housing Choices Australia Full time

    **Introduction**: **Join us and share our Vision**: ‘All people affordably housed in neighborhoods that support life opportunities’ Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense...


  • Rivervale, Australia Page Personnel Full time

    Join a forward thinking business with strong values - Immediate start **About Our Client**: We are working exclusively with WA's leading promotional and marketing business who create promotional/ branded merchandise with a purpose and with the potential to inspire people to engage, think and act differently. They have a strong passion for creativity and...

  • Trades Assistant

    7 days ago


    Rivervale, Australia Isrman Full time

    Our client is currently looking for a Trades Assistant or Semi Skilled individual with the ability to use fine measuring equipment, such as internal and external Micrometers. They are particularly looking for a Trades Assistant who has been working in a metal Machining workshop and would like the opportunity to become a Machine Operator. You may currently...