Home Care Package Care Partner

7 days ago

Essendon, Australia NSW Home Support Services Full time

For locals, by locals: over 30 years in the community
- Growth opportunity within supportive, high-performing team

**About Us**

NSW HSS was founded over 30 years ago by local RN, Trish. The success of the business is owed to Trish's dedication and desire to make a difference in the lives of others in the community we serve. Today, the legacy is carried by over 70 qualified and experienced staff who are equally committed to providing the highest standard of care to our clients, ensuring they are valued, can live independent lives and, have the opportunity to participate fully in community life.

**About the Role**

The HCP Care Partner role focuses on delivering outstanding person-centred support to our clients. Through building meaningful relationships with internal and external stakeholders, this role is responsible for ensuring that clients are receiving the care and support that they need to live the life that they choose. Key elements of the role include:

- Coordinating services within business guidelines
- Implementing client service responsibilities in line with package or customer/client
- Ensuring all packages are filled as per target and package guidelines and requirements are met
- Conducting assessments and reviews as required, and undertaking intake of new clients

**About You**

You are a supportive, friendly, and organised individual with excellent time management, leadership and customer services skills. You thrive in a dynamic and innovative environment and enjoy being part of a highly skilled team who believe in the care and service that they provide. You also have:

- Experience in a similar role and health related qualifications (EN, RN, OT, Physio)
- Knowledge, understanding and experience in aged and community care
- A genuine desire to deliver outstanding customer service in all interactions
- Strong communication and interpersonal skills with a focus on building and fostering meaningful relationships

**How to apply

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