Home Care Package Care Partner

20 hours ago

Essendon, Australia Care With Quality Full time

Growth opportunity within supportive, high-performing team
- Inner-city location | Flexible Work Arrangement

**About Us**

Care With Quality is a Melbourne-based boutique home and community care provider that services in the North-western and South-eastern regions of Metropolitan Melbourne that has served our community providing personalised care services for over 25 years. We focus on providing a supportive environment where you can be yourself at work and be proud of the work that you do. Our range of employee benefits includes:

- Competitive Remuneration
- Supportive management team and career progression
- Learning different aspects of the business
- Access to EAP

**About the Role**

The HCP Care Partner role focuses on delivering outstanding person-centred support to our clients. Through building meaningful relationships with internal and external stakeholders, this role is responsible for ensuring that clients are receiving the care and support that they need to live the life that they choose. Key elements of the role include:

- Coordinating services within business guidelines
- Implementing client service responsibilities in line with package or customer/client
- Ensuring all packages are filled as per target and package guidelines and requirements are met
- Conducting assessments and reviews as required, and undertaking intake of new clients

The role is ideally based in our Essendon Office with flexibility.

**About You**

You are a supportive, friendly, and organised individual with excellent time management, leadership and customer services skills. You thrive in a dynamic and innovative environment and enjoy being part of a highly skilled team who believe in the care and service that they provide. You also have:

- Experience in a similar role and health related qualifications (EN, RN, OT, Physio)
- Knowledge, understanding and experience in Aged care, disability or Home and Community care
- A genuine desire to deliver outstanding customer service in all interactions.
- Strong communication and interpersonal skills with a focus on building and fostering meaningful relationships

**How to apply

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