Ndis Case Coordinator

2 days ago


Castle Hill, Australia My Home Living Care Pty Ltd Full time

**About Us**
My Home Living Care (MHLC), is a registered NDIS provider, specialising in home and community care support.

We are dedicated to providing quality care and support services that are person-centred, culturally appropriate, and responsive to our customer’s home and community needs.

**About the Role**:
As a Case Coordinator, you are a central point of contact for participants, their family members, support workers and all other stakeholders. Your main responsibility is to ensure delivery of quality services.

**Responsibilities**:

- Coordinate clients’ referrals, assessments, care plannings and reviews
- Actively promote core support services to prospective NDIS Participants
- Create and continuously develop relationships among Participants, their family members, Support Workers and all other stakeholders
- Monitor and evaluate service delivery, including regular review of client files and services.
- Forecast and monitor individual participant’s budget to ensure appropriate support delivery within the budget
- Provide accurate case notes and progress reports that reflect forward planning in line with the participant's NDIS plan
- Lead the Support Worker teams to provide responsive and person-centered services
- Coordinate Support Workers roster for new participants and proactively resolve rostering issues

**Requirements**:

- Knowledge of the NDIS Rules and the Quality and Safeguards Framework
- Work experience in the disability industry
- Positive, patient and a passion for helping others
- A professional level of administrative and business communication skills, including case noting and report writing
- Strong interpersonal skills and high levels of resilience
- Excellent time management and organisational skills
- Own car and driver's licence

Note: Salary will be based on skills and experience

**Job Types**: Full-time, Part-time
Part-time hours: 25 - 38 per week

**Salary**: $65,000.00 - $75,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplementary Pay:

- Performance bonus

**Education**:

- Bachelor Degree (preferred)



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