Quality Administration Officer

**General information**:

- Position number
- 50572835
- Posted date
- 05-Dec-2024
- Closed date
- 21-Dec-2024
- Business unit
- Residential Aged Care
- Division
- Strategy and Care Excellence
- Office location
- Sandgate

**Description and requirements**:
Thoughtful actions, meaningful difference: Real impact feels good at Regis

Join our passionate country-wide team of caring professionals dedicated to making a meaningful impact on the lives of older Australians. We’re one of the biggest providers, leading the way, showing personalised and respectful care for over 9,000 residents and clients across homes and residential aged care facilities, retirement living, day therapy and day respite centres.

We know it’s the little things that make a real difference, and believe in the power of hearts and minds to create real, lasting change. It’s work you can feel good about.

The opportunity

We currently have a great opportunity for someone with strong administration skills to work at our QLD State Office in Sandgate on a full time permanent basis, working Monday to Friday. Reporting to the Group Manager, Clinical and Quality Support, the Quality Administration Officer is responsible for supporting the Clinical and Quality Team with clerical and administrative activities including document control of the quality management systems.

The important role you’ll play
- Maintain effective information and management systems, including maintaining and updating relevant databases and incident management platforms
- Maintain the quality management system and assisting staff with the completion of appropriate documentation
- Supporting the Quality team through provision and review of reports, documents, policies & procedures and correspondence
- Maintaining staff files,, on-boarding & off boarding, updating organisational charts, phone lists, managing capex requests and network access
- Organising travel, accommodation and car hire
- Project management of functions, events and meetings as required
- Maintain records, ensuring relevant costings are allocated and Petty Cash management
- Supporting Quality Team through shared duties such as assisting the Feedback & Complaints team when required
- Please note that this position may require manual handling tasks to be performed that include, transferring and using equipment used for carrying objects
- Please be aware that whilst the role is Monday to Friday, due to the nature of the business unit you may be required to work on QLD based public holidays and during compulsory shutdown periods (i.e. Christmas).

What you’ll bring to the role
- Extensive administrative experience within a fast-paced environment, preferably in an aged care or health environment
- Excellent written and verbal communication
- Intermediate to advanced proficiency with Microsoft office suite with emphasis on Sharepoint, Word Outlook, Excel and PowerPoint
- Well-developed interpersonal skills and multi-tasking capabilities
- Reliability, and a well organised approach, comfortable making decisions and asking for help when appropriate
- Forward-thinking ability, ability to work both autonomously and in a team

What our people love about working here

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. That’s why we make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. Of thoughts and actions. And how the little things make a real difference. We're a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you're physically and psychologically safe at work. We want you to feel seen, valued, and respected for the skills you share and the professional growth goals you bring. So, we celebrate your work, support your life outside work and consider you one of our own from the start.

Benefits to support and reward you
- Enjoy a flexible working environment giving you better life balance and wellbeing
- Lots of opportunities to realise your potential in an organisation that invests in your personal development. Enjoy support to grow, learn, and explore new career pathways or specialisations across Australia
- Salary packaging through Maxxia
- Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
- Regis Employee Referral Program to recommend friends and get financially rewarded
- Reward and recognition programs to celebrate your hard wor

Real impact starts here. With you.

No matter your role, you too can take pride in knowing you’re making a real, lasting impact on people’s lives and helping to shape the future of aged care in