Microsoft 365 Learning Specialist

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities.

We're seeking a Microsoft 365 Learning Specialist to join our Digital Workplace team on a 12-month fixed-term contract. The team is focused on increasing productivity and improving how staff work digitally in a hybrid and mobile work environment.

This position will provide learning support for the suite of tools used at KPMG to enable virtual collaboration and productivity. This includes Microsoft Teams, M365 Copilot, SharePoint Online, Forms and Planner.

**Your key areas of focus will be**
- Facilitating regular group and 1:1 virtual training sessions on Microsoft 365 products
- Writing performance support materials including quick reference guides, FAQs and detailed process guides
- Providing product support to the business for our suite of Microsoft 365 collaboration tools
- Providing advice to internal customers on the best tools to meet their needs
- Managing queries that come via the Functional Mailbox or Viva Engage communities
- Managing and updating intranet content
- Learning Management System administration
- Supporting strategic projects implementing tools such as M365 Copilot, SharePoint Advanced Management and Microsoft Purview
- Helping embed the use of Microsoft 365 tools across the business

**Your experience**

At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:

- Experience facilitating engaging training sessions via video conference / virtual classroom
- Strong written skills with a concise, direct style and a technology focus
- Experience using Microsoft 365 products such as Teams, Planner and SharePoint Online
- Ability to transform technical terminology and processes into everyday language
- Self-motivation with a proactive attitude and approach to work and providing solutions
- Strong analytical skills and the ability to quickly assimilate information
- Intermediate level Microsoft Office skills
- Training / L&D certification/qualification (desirable)
- Experience with LMS administration (desirable)
- Interest or experience with video content creation (desirable)

**Additional Information**:
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

**_ At KPMG every career is different, and we look forward to seeing how you grow with us._