AI Business Solutions- AI Workforce Specialist

Melbourne, Victoria, Australia

Date posted

Oct 13, 2025

Job number

1895152

Work site

3 days / week in-office

Travel

None

Role type

Individual Contributor

Profession

Sales

Discipline

Solution Area Specialists

Employment type

Full-Time

Why Microsoft

Microsoft ANZ is on a mission to inspire people, innovate for growth and empower Australia & New Zealand. A key cornerstone of this mission is empowering organisations to unleash the potential of their employees and, with solutions like Microsoft Teams and Microsoft 365, Microsoft have long been the trusted partner to achieve this mission.

As we look to the future, Microsoft, with solutions such as Microsoft 365 Copilot and Windows 365, are taking our partnership with our customers even further by helping them re-imagine organisational performance. For our customers, this provides the opportunity for profound transformation. Already Enterprise Commercial customers are identifying ways in which Microsoft's solutions can help them lead this transformation, empowering Australia and New Zealand's leaders in the new era of AI.

The purpose of the role

To help our customers achieve this mission, we are excited to announce a newly created role within our AI Business Solutions Team, AI Workforce Specialist in our Retail Sector.

The AI Workforce Specialist is a creative, accomplished, and experienced new business solutions seller with a proven track record of excellence in Solutions Sales for a SaaS-based company or similar technologies. They are obsessed with understanding business and industry challenges, our customer's requirements, creative at imagining solutions to address their needs and articulate in their ability to communicate these solutions.

Melbourne location

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.

• 4+ years solution or services sales experience.

• Proven ability to build and maintain strong business and executive relationships.

• Strong grasp of sales cycles and strategic decision-making.
• Skilled in consultative selling and persuasive negotiation.
• Able to manage and optimize sales pipelines through informed change processes.
• Focused on advancing opportunities for both current and future customers.

Responsibilities

• Drive complex deals and influence new opportunities by engaging with key decision makers, understanding customer priorities, and articulating the value proposition of M365, including Copilot and Windows 365.
• Drive solution sales best practices, crafting strategies that differentiate and challenge customers with creative solutions.
• Accelerate opportunities with creative strategies and storytelling that address customer challenges, leveraging core team stakeholders and Partners.
• Lead conversations with business and IT decision makers, sharing best practices and competitor knowledge as a subject matter expert.
• Deliver excellence in territory planning, business analysis, and forecasting.
• Thrive in an ever-changing environment, adapting quickly to new ways of working with AI, learning about new solutions and embracing change with a growth mindset.
• Deliver results while embodying Microsoft values, treating others with fairness and respect.
• Support team members in exceeding their potential, actively contributing to the team culture, fostering positivity, and sharing knowledge.

Melbourne location

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Industry leading healthcare

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Educational resources

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Discounts on products and services

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Savings and investments

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Maternity and paternity leave

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Generous time away

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Giving programs

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Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.