Internal Communications and Engagement Specialist

Refer A Friend

**Company Description**

**McDonald’s **Australia is the largest quick service restaurant operation in the country. Fondly known as “Macca’s”, we are famous in the global McDonald’s world for adding beetroot to our Aussie burgers and creating the world’s first McCafé in Melbourne. A household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count

Providing a best-in-class employee experience is at the heart of everything we do at Macca’s. Internal communications and engagement are central to shining a light on the investment we make in this space. A rare opportunity has become available for an Internal Communications and Engagement Specialist to join our growing Impact and Corporate Relations team. As a team, you will be responsible for building awareness of the positive impact of McDonald’s with a key focus on continuously advancing and protecting the company’s reputation as well as building trust with our stakeholders.

In this exciting new role, you will collaborate with the Senior Manager Corporate and Internal Communications to develop and deliver an effective Internal Communications strategy. This is in aid of supporting our business and impact goals and building employee engagement and advocacy. Based between our Thornleigh and CBD office and home, this flexible opportunity calls for an agile Communications professional with an enthusiasm for all things People.

**What are the main focus points of the role?**
- Working with teams across the business to improve connectivity through high-quality communications. Challenging ways of thinking to find the best stories and opportunities.
- Managing internal communication channels and content, including the McDonald’s Australia intranet.
- Maintaining a master editorial calendar to ensure internal and external message alignment, sequencing, and deployment.
- Providing internal communications expertise and support for internal engagement events such as Staff Meetings and CEO Business Updates.
- Drafting relevant LinkedIn posts for members of the Senior Leadership Team, including the CEO and CPO, promoting engagement with our employer brand.
- Managing Impact and Corporate Relations Calendars and Newsletters

**Qualifications**

**What skills do I need to be successful in the role?**
- At least 3 years’ experience delivering internal communications in a matrix organisation
- Ability to build rapport and maintain robust stakeholder relationships
- Pro-active approach to tasks and outcomes focused
- Curious and resilient, not afraid to ask questions
- Excellent time management skills, suited to a fast-paced environment
- Ideally a bachelor’s degree in relevant field
- Ideally experience working with web-based CMS platforms

**Additional Information**

**Why choose us?**

Employer of choice winner for the past three years, McDonald’s Australia is defined by its culture. Our culture is an expression of why and how we do things around here. It influences the way we interact with each other, and how we interact with our customers, franchisees and suppliers. It is our purpose to feed and foster the community; and our mission is making delicious, feel-good moments easy for everyone.

Not only do we offer flexible working arrangements, a bonus week of annual leave, a market leading incentive scheme and an onsite gym; but we provide an opportunity to work alongside other passionate and talented people every single day.

**Join our team