Change Manager, Maintenance Delivery

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $127,467 - $170,579

Occupation: Facilities Management

Reference: VG/DFFH/HV/CW/686341

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

**THE ROLE**

**Are you**:

- Purpose driven and passionate about delivering great outcomes for people, the Victorian community, and the natural environment?
- A change or transformation specialist with a passion for transforming existing technology systems, process and delivery arrangements to drive higher standards and better outcomes?
- Solution-focused leader with a track record of successfully delivering service improvement programs?

At Homes Victoria our vision is simple: More homes for more Victorians. But this is so much more than bricks and mortar. We are passionate about creating great places to live and delivering great services for our renters and the community. That is why the delivery of maintenance services and supporting systems need to be completely transformed to improve renter satisfaction and deliver greater value.

The Change Manager, Maintenance Delivery Transformation is responsible for driving Homes Victoria's maintenance transformation change program, being the change lead within the proposed delivery program and undertaking a diverse range of projects to improve renter experience and increase maintenance quality.

This role will suit an experienced Change Manager who has been involved in large-scale service delivery transformation solutions in facilities or utility sectors; enjoys working in a fast-paced environment, creating a high performing program and is focussed on delivery of great outcomes. You will enjoy collaborating with others in a program team and across many disciplines to deliver outcomes. You will be confident in managing competing demands and priorities and have strong interpersonal and written communication skills.

**ACCOUNTABILITIES INCLUDE**
- Provide expert advice to stakeholder groups regarding change strategies, implementation plans and arising risks.
- Provide strategic thinking and future planning and oversee change management initiatives and integrated approaches to enhance compliance with department-wide policies.
- Provide timely expert advice and develop open and effective communication strategies including collection of highly complex, contentious, or sensitive information on matters of staff or business.

**Please open the position description to read more.**

**VACCINATION REQUIREMENTS POLICY**
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.