Customer Demand Planning Manager

2 weeks ago

Melbourne, Australia MARS Full time

Due to promotion, Mars PetCare has a fantastic opportunity to join our team as a Customer Demand Planning Leader.

Reporting to the Senior Demand Planning Manager as part of the S&OP (Sales & Operations Planning) management team, this role will play a pivotal role partnering with the Emerging and Scale team to help deliver an accurate rolling demand plan. The role will also be supporting and focusing on a category within Mars Petcare, partnering with supply and portfolio to ensure we deliver expected growth and customer service levels.

**What would be your key responsibilities?**

The Customer Demand Planning Leader is a pivotal role and will work primarily with the Emerging and Scale sales account team but also with supply planning, activity, and portfolio management within Mars Petcare, focusing on its assigned category. This role will facilitate, lead or represent demand for its account or category through key weekly and periodic meetings with other key stakeholders (sales, supply, activity, portfolio).

The Customer Demand Planning Leader builds strong customer relationship that allows forecast collaboration to ensure we deliver the best view of demand and drive S&OP discipline. The role is part of a team of 4 Demand Planners and reports to the senior demand planning managers who reports through to the S&OP planning manager as part of Petcare supply organisational structure.

**What are we looking for?**
- Around of 5 years of relevant experience which could include supply/production scheduling/operations planning, demand planning & forecasting, and sales
- Prior experience working with a vendor or retailor in a similar function or setting.
- Experience using forecasting systems and tools such as JDA/Manugistics and or similar ERP/supply chain systems
- Demonstrated strong quantitative and analytical experience using Excel, Powerpoint, PowerBI and other computer applicative
- Demonstrated experience of delivering effective presentation using qualitative and quantitative data to influence leadership behaviours and decisions

**What can you expect from Mars?**
- Awarded #4 (over 1000 employees category) in the 2020 Best Places to Work study by Great Place to Work Australia
- Genuine focus on your development with access to world class training
- Global health and wellbeing program to support work-life balance
- Opportunity to make a difference with our volunteer and ambassador programs

**About us**:
What do MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, MASTERFOODS ® and ROYAL CANIN® have in common? They’re all made by Mars. We’re a family-owned, principle led business that’s been making products for people (and the pets they love) for more than 100 years. Together, our 125,000+ Associates around the world are empowered to take action every day towards the world we want tomorrow. Because we know, the world we want tomorrow starts with how we do business today.

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