Digital Reporting Analyst

8 hours ago

Ultimo, Australia Apra Amcos Full time

We’re seeking a Digital Reporting Analyst to join the Data Operations team. This role reports to Adam Simpson, Senior Manager, Data Operations.

The Digital Reporting Analyst is a key point of contact for music usage report acquisition, analysis and processing that relates to digital streaming, downloads, video on demand and user-generated content services who are contractually bound to supply data to support licensing and/or distribution activities. The role also supports improvement initiatives within the department and presents a highly technical element to efficient problem solving and analysis.

The role is full-time, permanent, and based in Ultimo.

**Key Responsibilities**:

- Maintain working relationships with digital streaming, user-generated content (UGC), digital download and video on demand (VOD) licensees.
- Closely monitor scheduled reporting timelines ensuring on time receipt of data files
- Escalate reporting non-compliance in accordance with agreed service levels.
- Assess reports received and provide analysis on data quality where required.
- Support in-depth analysis of outcomes that relate to system processes to support continuous improvement initiatives in data processing or enhanced distribution outcomes.
- Ensure all relevant tracking tools are kept up to date relating to progress and file integrity
- Identify and resolve problems from both a technical or content integrity standpoint
- Analyse, edit, and load incoming usage data into the APRA AMCOS database, ensuring ingested data meets specification.
- Generate claim files or back reports ensuring all contractually agreed timelines are met
- Support day to day administrative processes that relate to APRA AMCOS licensing of digital services, such as market share calculation or reconciliations.
- Liaise with internal and external stakeholders to ensure a smooth flow of quality data from providersProvide training and ongoing support to data providers in their reporting requirements

**What we're looking for**:

- Experience developing and maintaining positive working relationships with clients.
- Intermediate SQL, VBA, Python or equivalent scripting language experience
- Strong Microsoft Excel, Word skills to manipulate and present data.
- Excellent written and verbal communications skills, including ability to translate technical terminology to plain English.
- Technical understanding of key data processing elements: pre-processing/parsing, aggregation, validation, matching.
- Experience working with large data sets
- Excellent attention to detail and accuracy
- Strong communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.High level of integrity.

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