Service Coordinator

2 weeks ago

Melbourne City Centre, Australia HAYS Full time

Amazing opportunity in South Melbourne | Fire service scheduler role available | Perm Mon to Fri only | 75k+ S

**Your new company**
***
Fantastic opportunity located in South Melbourne, you will be working in a great and caring environment, the company is well known in the construction industry providing their services all around Melbourne with a strong work ethic and a well-maintained customer relationship.

**Your new role**
***
You will need to schedule the technicians looking after the fire and mechanical service and make sure that everything runs smoothly, you will be based at the office working in a team of 70 people offering lot of support and a great team environment.
- Maintenance administration including working orders, quoting, induction management and file management
- Daily monitoring and updating of all maintenance requests and following up with staff and customers
- Raise and manage jobs in our software management system
- Attending meetings with customers to discuss ongoing maintenance cases

**What you'll need to succeed***
- Experience in a customer service role
- Excellent communication, problem-solving and customer service skills
- Service experience preferred by not essential
- Experience handling difficult and complex situations
- Excellent written, verbal and numerical skills
- Attention to detail and ability to work under pressure
- Computer literate with experience in Microsoft Office package

**What you'll get in return***
- Great working environment
- Corporate Hours only Monday to Friday
- Training provided
- Attracting salary

**What you need to do now**

***

If it does not sound like you but you are still looking for a change in your career please contact me, I'm specialised in Facilities Management and will be able to help you.

**LHS 297508** #2745530

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