Residence Assistant

**Careers at EF | Open the world with us**

EF Education First’s mission is opening the world through education.
A career with EF combines the support and opportunity of a large international organization, with
the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative,
and motivated people who are excited by education, communication, and travel.
When you join EF, you join a multicultural and diverse community working across more than 600
schools and offices in 50 countries. In the Australia our core presence is felt at our international
language campuses and where we welcome students from around the world to participate in
language learning and cultural exchange. Whoever you are, whatever you are passionate about—we
welcome you and encourage you to open the world through education.

**Why you will love working with EF Brisbane**:

- Work in a truly international and fun environment
- Continuous professional development for all staff
- Regular social events
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Global career opportunities
- Warm and friendly working environment in the Brisbane city

**Your Role**:
EF Brisbane is looking for amazing people to work as live-in Residence Assistants in our Residence
Student One - Adelaide Street.
As a Residence Assistant you work 20 hours per week and you get paid with free accommodation.
These hours are flexibly filled in according to the business needs and must be available on the
weekends. Depending on the time of year, there might be extra hours available on an hourly paid
basis.

Your main job is to make sure that the residence feels like a ‘home away from home’ for
international students. Below you can find a list of some of the duties you can expect.

**The duties as a Residence Assistant include**:

- Checking that rooms are ready, clean and available for arriving students
- Meeting & greeting new students on arrival
- Assisting with checking in & taking students to rooms
- Informing arriving students about rules and fines (community standards)
- Regularly checking rooms to ensure facilities are in good condition & being

well maintained & cleaned
- Ensuring that reported maintenance issues are dealt with efficiently by

residence staff
- Assisting students with problems
- Ensuring that residence rules are being adhered to and report all issues to

residence manager
- Liaising with Staff responsible about any issues or problems
- Liaising with the Residence Staff, organising and partaking in weekly

activities
- Run activities at the residence
- Reminding departing students of leaving date & procedures

All applicants are welcome and we think this role is extremely suitable for mature university
students and young professionals who have lots of travel and life experience and who are looking to
save on their accommodation while providing 5-star service and guidance to our students.
If you are looking to start an (international) career, a Resident Assistant position with EF puts you in
a great starting position

We want our customers to have the time of their lives. At the same time, we want you to have a
great time whilst working with EF The key is teamwork and the good spirit within the group. You
will play a crucial role in promoting this amongst everyone involved.

**Requirements**:

- Highly motivated, energetic, and positive with a sociable and outgoing personality
- Must hold a student visa and not be an English language student
- Available during the weekend
- Friendly and approachable manner
- A flexible approach to work and hours of work undertaken is essential.

**What do our staff say?**
“I love being exposed to different cultures and I get to practice other languages.”
“I like all the staff and we work as a team. I also like the diversity we have within the school - both
students and staff.”
‘’You are encouraged to take on as many challenges as possible, which helps you progress as
a professional.’’
‘’It was a life changing and fun experience which gave me lots of confidence.’’
‘’Excellence in customer service - lovely staff and good training.’’
- EF is committed to safeguarding and promoting the welfare of children and adults and expects all
staff and volunteers to share this commitment. References will be followed up and will ask
specifically whether there is any reason that the applicant should not be engaged in situations
where they have responsibility for, or substantial access to, persons under 18. Upon interview all
gaps in CVs must be explained satisfactorily and proof of identity and, where applicable,
qualifications will be required. Appropriate suitability checks will be required prior to
confirmation of appointment.

LI-MC2