Technical Consultant

2 days ago

Melbourne, Australia Altera Digital Health Inc. APAC Full time

**Technical Consultant - Altera Digital Health**

**Melbourne**

**About Us**

At Altera Digital Health, you will be part of a forward-thinking team that's dedicated to innovation in healthcare technology. This role offers a unique opportunity to work on an exciting healthcare project in the Victoria region.

**Key Responsibilities**:

- Oversee and maintain the infrastructure environment within your assigned technology domain.
- Install, configure, and support essential hardware and software for smooth operations.
- Collaborate with operations to keep systems up to date with the latest patches and antivirus updates.
- Conduct regular performance monitoring, health checks, and capacity planning to optimize system performance.
- Identify and eliminate defects to ensure high-quality deliverables and reduce defect rates.
- Take ownership of tasks, manage scope and schedule changes effectively, and keep stakeholders informed.
- Document issues and solutions while proactively sharing knowledge with the team to enhance productivity.
- Follow change management procedures to ensure smooth transitions.
- Engage with team members, leadership, clients, vendors, and contractors to ensure seamless project execution.

**Technical Requirements**:

- Strong working knowledge of XML, XSLT
- Experience with SOAP and RESTful web services
- Working knowledge of HL7 or FHIR
- Experience managing and deploying solutions on MS Azure
- Some experience with communication protocols - TCP, HTTPS, TLS/SSL and more
- Familiar with navigating MS SQL server and running SQL queries

**General Requirements**:

- Comfortable leading in person and virtual workshops in front of large audiences
- Ability to tackle a problem by using a logical, systematic sequential approach
- Knowledge of processes, needs and requirements and how they are/would be best met with Allscripts products or new technology Customer focus (internally/externally)
- Capacity to anticipate customers' needs and place customers at the center of own thinking and actions.
- Excellent communication and presentation skills internally with the team and externally with customers.

**Working Arrangements**
- Standard work week or as defined by assignment requirements
- Primarily works in standard office environment or remotely
- May require after-hours, on-call support and/or holidays
- On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs
- Up to 10% travel.

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