Customer Service Representative West Footscray Vic
5 days ago
**What did you have for breakfast today?** Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate As we find new ways to connect rural communities with food, animal feed and industrial customers around the world, we are proud to say we’re leading the way in sustainable agriculture.
**Why work for us**:
The world is growing at an unprecedented rate. And as population climbs, food demand will surge. It’s estimated that global food production will need to double in the next 30 years just to keep up. This is why our people play a key role in the supply chain of feeding not only Australia - but the world.
**About the role**
GrainCorp is currently seeking a Customer Service Representative based at our West Footscray site. The role reports to the Customer Service Manager and will be the first point of contact to our customers. This is a hybrid role (3 days in office and 2 WFH) and could even suit a motivated graduate keen to work in the industry. The responsibilities of the role will include:
- Being the initial contact for customer service issues
- Assisting with managing Customer enquiries and deliveries
- Maintain Customer Order entry process
- Meeting required KPI performance for internal and external customers
**About your experience**
- A passion for delivering excellence to our customer
- The ability build relationships
- Intermediate to Advanced Excel skills and SAP (Essential)
- Negotiation skills
- Conflict management
- Communicate with a positive and professional manner
- Accurate Data Management
**Ready to apply?
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