Pass Attendant
4 days ago
**Job Number** 23009975
**Job Category** Food and Beverage & Culinary
**Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**Welcome to Peppina - The Tasman Hotel, Hobart’s Signature Restaurant**
Celebrating Massimo Mele's heritage, Peppina borrows his nonna's namesake and gives modern Italian cuisine a local Tasmanian twist. The menu has a produce-driven philosophy - simple, uncomplicated and seasonally changing, using quality ingredients where the local produce is the hero and delivered with authenticity.
**The Opportunity**
We are looking for a **Pass Attendant** to join our team and facilitate collaboration between our kitchen and wait staff. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. Celebrating our best local products and international classics, you will be able to share your passion with our guests and colleagues and enjoy being part an evolving fast-paced venue.
**Responsibilities**
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests / food allergies
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Ensure food is served in accordance with safety standards
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests
**About You**
- Experience as a Pass Coordinator or similar role in a restaurant
- Understanding of hygiene and food safety rules
- Physical ability and stamina to carry heavy plates and stand for long hours
- Multi-tasking abilities
- Good oral communication skills
- Ability to remain calm and professional in a fast-paced work environment
- Strong work ethic and exceptional customer service skills
- Immaculate personal presentation standards and excellent attention to detail
- Willing to be flexible is essential as shifts will include days, evenings, weekends and public holidays
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
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