Recovery Worker

15 hours ago

Sunshine Coast, Australia Hudson Australia Full time

**Recovery Worker**
Department of Local Government, Water and Volunteers
AO4 Equivalent
ASAP start
Until 4th April 2025
**Location**: Sunshine Coast
**Position Type**: Temporary Full-Time
**Pay**: $58.02/hour + Super
**Hours of Work**: 5-day workweek within a 7-day rotating schedule - weekend availability required

Hudson is proud to be partnering with the Department of Local Government, Water and Volunteers in recruiting for the role of **Recovery Worker** to support Queenslanders affected by disasters. This is a unique opportunity to make a real difference in the community by directly assisting individuals and families during disaster recovery efforts.

**About the Department of Local Government, Water and Volunteers**

The Department is committed to creating a diverse and inclusive workplace, ensuring individual differences are respected, and that opportunities are available for all. Their vision is to create a workforce that represents the community they serve.

As a Recovery Worker, you will be part of the **Community Recovery team**, which leads the human and social recovery support efforts, including financial support, emotional assistance, and referral to support services for Queenslanders impacted by disasters.

**Your Role & Responsibilities**

As a **Recovery Worker**, you will be essential in providing on-the-ground support to individuals impacted by disaster events. Key responsibilities include:

- **Trauma-Informed Care**: Offering compassionate support to those affected by disasters, with sensitivity to their trauma.
- **System Proficiency**: Using data systems for accurate and efficient grant processing.
- **Customer Service**: Delivering high-quality support through direct interactions with affected individuals.
- **Community Partner Liaison**: Ensuring coordination with community partners to ensure individuals have access to all available support.
- **Face-to-Face Interaction**: Engaging with affected communities directly to offer assistance and support.
- **Flexibility and Adaptability**: Adjusting to rapidly changing needs and providing effective solutions in ambiguous situations.
- **Collaboration**: Working collaboratively with team members and other stakeholders to ensure seamless service delivery.

**What We Are Looking For**
- **Customer Service Experience**: Excellent interpersonal and communication skills, with a focus on delivering high-quality service.
- **System Proficiency**: Strong experience with data entry systems to manage grants and recovery information efficiently.
- **Compassion and Sensitivity**: Demonstrating empathy and a sensitive approach when supporting individuals experiencing trauma.
- **Problem-Solving Skills**: Strong ability to troubleshoot and manage issues effectively.
- **Adaptability**: Comfort in managing ambiguity and responding to rapidly changing conditions.
- **Collaboration**: Experience working closely with stakeholders, including NGO and community partners, to provide comprehensive support.

**Why Apply?**

This role plays a critical part in the delivery of disaster recovery services and the provision of much-needed support to Queenslanders in times of crisis. By joining this dedicated and compassionate team, you will have the opportunity to contribute to meaningful community recovery efforts.

**How to Apply**

**Make your impact with us today**

This pay rate is inclusive of mandatory 25% casual loading

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