Support Worker

**Elite Care provides services to Aging & Disability clients with or with out Government funding such as NDIS.**

We look after our employees and make sure they are equipped to handle all types of work and responsibilities.

**So what are we looking for exactly?**

We are looking for people who have integrity, experience, emotional intelligence, passion, understanding, and an all round good can do attitude.

**Qualifications / Skills requirements**:

- Minimum requirement - Community/health services qualified
- CPR and provide first aid Certified
- Minimum 1 year prior experience as support worker

**RESPONSIBILITIES AND DUTIES**
- Support clients to participate in activities and tasks including employment, in home support and community access (movies, shops, day programs, supported holidays).
- Support clients to access activities and outings in the community.
- Provide direct care assistance to each client in accordance with their service plan and as directed
- Work in accordance with the medication administration policy, work health and safety procedures and client's rights policies including privacy and confidentiality.
- Monitor the safety and well-being of the clients and report any concerns to the Manager.
- Provide 1: 1 or small group training and support in response to individual client needs.
- Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.
- Participate in the Service Planning process for individual clients and monitor outcomes.
- Work with clients, family/ carers, relevant case managers and other professionals to support the client's individual goals.
- In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.
- Ensure that all programming undertaken is appropriately maintained, documented and reviewed.
- Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
- Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.
- Report regularly to manager
- Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.
- Provide back up and support to other staff as necessary.
- Participate in Performance Development meetings to identify ongoing training and support opportunities.
- Notify the service if you are unable to work your rostered shifts, with as much notice as possible.
- Contribute to Case reviews with Employment Consultants and Facilitators.

**KEY PERFORMANCE INDICATORS**
- Clients receive appropriate and quality levels of support essential to promote and maintain independence and participate in activities.
- All clients receive a high level of care and support as per their Care Service Plan.
- Personal care is provided to clients in a caring and supportive way.
- Documented evidence demonstrates that service procedures are followed.
- All policies and procedures are followed.
- Records demonstrate that clients have received correct medical and dietary intakes as prescribed by medical practitioners and as per service policy and procedures.
- Client files are updated and reviewed and health care and behavior support plans are in place as required.
- Daily documentation completed - ie end of shift notes
- A high level of communication with the Manager is maintained including advising of any potential risks to clients or the organisation.
- Induction, WHS, Manual Handling, Medication and Infection Control training are undertaken on commencement.
- Documentation is completed and maintained as per procedures.
- Sufficient notice (as much notice as possible) is provided for all rostered shifts you become unable to work.
- Employee code of conduct is adhered to.

**PERSONAL QUALITIES**

** **Being adaptable to changing circumstances and being able to prioritise work.
- Client focused, and person centred
- Commitment to social and inclusion and valuing difference and diversity.
- A positive attitude and willingness to grow and learn

**Job Types**: Part-time, Fixed term, Casual
Contract length: 12 months
Part-time hours: 20 per week

**Salary**: $28.00 - $35.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Shift work

Supplementary Pay:

- Bonus
- Performance bonus

Application Question(s):

- Do you own a car?

Licence/Certification:

- First Aid Certification (preferred)
- Working with Children Check (preferred)
- National Police Certificate (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)